Senior Consultant

3 weeks ago

Indianapolis Indiana, United States Resultant Full time
Job Description

To help continue our rapid growth and solve our clients’ toughest problems within the State Health and Human Services sector, Resultant has an opportunity for an experienced and proven Senior HHS Consultant to lead projects with state and/or county health and human services agencies. The Sr. HHS Consultant will be expected to bring expertise delivering technology projects within domains such as public health, Medicaid, home and community based services (HCBS), behavioral health, care coordination, disease control, health equity, aging, child welfare, etc.  

As a Sr. HHS Consultant, you will be responsible for soliciting client requirements, developing thoughtful recommendations around solution design, decomposing functional requirements into technical delivery tasks, and engaging with delivery teams as the voice of the customer to ensure successful solution delivery. This will include creation of discovery plans; facilitating discovery sessions with client, 3rd parties, and internal stakeholders; review of documentation; capturing detailed process flows, documenting functional and technical requirements; generating functional and technical deliverables; and leveraging project management tools like Jira to manage technical execution. It will also include working with key stakeholders to set the vision, strategy, and goals of the project. Finally, it will include leading a team of functional and technical people in achieving these goals.

Responsibilities:

Owning and managing the requirements process to ensure that functional and technical requirements are understood and prioritized in a way that drives meaningful outcomes.

Lead discovery sessions that are creative, engaging, and meaningful by empathizing with the client and focusing on their needs. The goal is to ensure the client leaves each meeting feeling energized and excited about the next one.

Engages collaboratively with the team/clients in a way that ensures alignment with strategic objectives which drive positive outcomes.

Applies deep empathy and awareness of the needs of stakeholders by creating process maps, wireframes, use cases and other incredible documentation which is effective at increasing the understanding of complex business and technical ideas.

Draw upon your deep expertise and knowledge of the HHS domain to fearlessly solve problems and creatively implement solutions which enable your coworkers, client, and community to thrive.

Facilitate complex technical and business discussions with clients and vendors.

Demonstrate your effective communication style by building trusted relationships with your clients and coworkers.

Manage agile project delivery through the use of modern tools like Jira, Confluence, Miro, Smartsheets, DevOps, etc.

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