Auto Damage Appraiser

Found in: Resume Library US A2 - 6 days ago


Westborough Massachusetts, United States Concord Group Insurance Full time
This position involves the inspection and evaluation of auto damages. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely.

Responsibilities

Inspect autos, photograph damages, and write appraisals as assigned

Review estimates and write desk reviews as assigned

Handle supplements for hidden damage and/or parts price increases

Provide an estimated salvage value on vehicles determined as a Total Loss

Assist Adjusters with problematic physical damage claims

Other related duties as assigned by supervisor

Requirements

Associate’s or bachelor’s degree preferred

3-5 years of experience preferred

Ability to meet continuing education requirements for licensing purposes

Possess and maintain of valid driver’s license

Pass background checks conducted by and to employer’s satisfaction

Working knowledge of auto body repairs and auto mechanics

I-CAR or ASE Certification is a plus

Familiarity with CCC One estimating system

Excellent understanding and skill level of claim handling and customer service

Possess excellent oral and written communication skills via in person, on the phone, and in electronic interactions

Self-motivated and ability to work independently

Excellent interpersonal, negotiation, and organizational skills

Proficient in PC Windows environment

Ability to use various software and technology including - but not limited to - the automated claims management system, digital camera, phone/voicemail call processing.

Utilize resources such as crash books, NADA guides, etc.

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and vacation pay. Invest in your future with our competitive 401(k) plan with company match

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.



  • Westborough, United States Concord Group Insurance Full time

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