Spa Coordinator
Found in: Resume Library US A2 - 1 week ago
Spa Coordinator
The Post Oak Hotel is seeking a Spa Coordinator to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Spa Coordinator will be responsible for greeting and welcoming guests in a friendly manner, provide assistance to guests at all times and explain, sell, and book treatments.
Responsibilities:
Be knowledgeable about The Spa, its products and treatments as well as The Post Oak and its services
Make reservations for guests for all Spa services
Communicate all other necessary information with colleagues (i.e. birthdays, anniversaries, special requests or restrictions, etc.)
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times
Adhere to all cashiering procedures; set up and handle gift cards
Access all function of computer system according to established procedures and standards
Set up workstation with necessary supplies; maintain cleanliness throughout shift
Handle guest comments and concerns in a timely and appropriate manner
Qualifications:
Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
2 years of spa experience preferred
CPR certification preferred
Reading, writing and oral proficiency in the English language
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays is required.
Physical demands: Stand for an entire work shift
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Pay Range:
USD $16.00 - USD $16.00 /Hr.
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