Technical Product Manager, Restaurant Hardware Solutions

Found in: Resume Library US A2 - 1 week ago


Chicago Illinois, United States McDonald's Corporation Full time
Job Description

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions. The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes – including evolution of Infrastructure as a Service capabilities related to restaurant hardware.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards)

Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product

Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions

With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain.

Contribute to the performance of the team by overseeing work of suppliers and related teams

Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution)

Define and enforce hardware solution quality standards

Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate

Provide input on deployment plan for hardware solutions to market teams

Facilitate processes to maintain and support hardware in the markets

Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps.



  • Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide outstanding foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service...

  • Infrastructure Engineer II

    Found in: Resume Library US A2 - 2 hours ago


    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service...

  • Infrastructure Engineer I

    Found in: Resume Library US A2 - 2 weeks ago


    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service...

  • Technical Project Manager

    Found in: Resume Library US A2 - 20 hours ago


    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description Responsibilities  1. Technical Solution Development:  Design and develop AI-powered solutions using the technical stack on Google Cloud Platform (GCP), including Vertex AI, Gemini models, and Python.  Collaborate with a team to drive Generative AI solutions forward to solve business problems.  Ensure the scalability, reliability, and...

  • AEM Technical Product Manager

    Found in: Resume Library US A2 - 1 week ago


    Chicago, Illinois, United States Blend360 Full time

    Job Description The AEM Technical Product Manager at Blend plays a crucial role in the strategic development and operational execution of technology projects, specifically utilizing Adobe Experience Manager (AEM). This position requires a unique mix of technical skill, strategic planning, and team leadership to deliver digital solutions that align with our...

  • Technical Product Manager, Google Cloud

    Found in: Resume Library US A2 - 2 weeks ago


    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service...

  • Technical Product Manager

    Found in: Resume Library US A2 - 1 week ago


    North Chicago, Illinois, United States AbbVie Full time

    Job Description AbbVie’s EPIC team is responsible for building and deploying scalable in-house generative AI applications to boost productivity and accelerate scientific innovation.  As a Technical Product Manager for the EPIC team, you will be responsible for organizing, planning and communicating the work of a small but talented team of developers....

  • IT Technical Manager

    Found in: Resume Library US A2 - 1 week ago


    Chicago, Illinois, United States Lodge Management Group Full time

    We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company's computing needs. The successful candidate will have improved skills, a proven professional experience...


  • Chicago, United States McDonald's Corporation Full time

    **Company Description** McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies. **Doubling Down on the 4Ds (Delivery, Digital, Drive...

  • Vice President of Product Management

    Found in: Resume Library US A2 - 1 week ago


    Chicago, Illinois, United States Epsilon Full time

    Job Description About this Role The Vice President of Epsilon’s Retail Vertical will be responsible for developing the portfolio of Epsilon products that offer the most advanced marketing solutions for our Retail clients.  The retail vertical is the largest at Epsilon with a diverse mix of clients; this is an incredible opportunity to define the future...


  • Chicago, United States Kroger Full time

    Technical Lead (Enterprise Logging Solutions) Location: Cincinnati; Oh, Boca Raton, FL; Charlotte, NC; or Chicago, Il Hybrid: This role requires 2-3 days / week onsite Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Accountable for the overall systems infrastructure including engineering,...

  • Technical lead Enterprise Logging Solutions

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Chicago, United States Kroger Full time

    Technical Lead – (Enterprise Logging Solutions)Location: Cincinnati; Oh, Boca Raton, FL; Charlotte, NC; or Chicago, IlHybrid: This role requires 2-3 days / week onsite Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Accountable for the overall systems infrastructure including engineering,...


  • Chicago, United States Kroger Full time

    Technical Lead – (Enterprise Logging Solutions) Do you have the skills to fill this role Read the complete details below, and make your application today. Location: Cincinnati; Oh, Boca Raton, FL; Charlotte, NC; or Chicago, Il Hybrid: This role requires 2-3 days / week onsite Provide advanced and/or cross-technology engineering through all phases of...

  • Sr Technical Product Manager

    Found in: Resume Library US A2 - 1 week ago


    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description Job Summary As a Technical Product Manager of SMO Platforms, you will be responsible for the overall health of the ServiceNow and Jira platforms, ensuring operations team is aligned to delivering business strategy, the ServiceNow and Jira roadmaps and actively involved in the overarching governance of the platforms. Responsible for...


  • Chicago, United States Advantage Solutions Full time

    Senior Technical Account ManagerThe Senior Technical Account Manager plays a crucial role in cultivating and maintaining relationships with retail teams and clients. They possess a deep understanding of all Advantage technology systems and resources within the Technology Division. Serving as a trusted advisor to the business, the Senior Technical Account...

  • Solutions Manager, Media Technologies

    Found in: Resume Library US A2 - 2 weeks ago


    Chicago, Illinois, United States Adtalem Global Education Full time

    Job Description Opportunity at a Glance The Solution Manager of Media Technologies is responsible for successfully managing, advancing and delivering media technology solutions and services to meet the business objectives of the organization's institutions.   This is accomplished through leading project teams and collaborating with business partners and...

  • Sr. Manager

    Found in: Resume Library US A2 - 1 week ago


    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description The US Technology Support Team aims to minimize disruption to restaurant operations and proactively provide support with speed, clarity, and convenience. Swiftly identify the root cause and pinpoint necessary improvements to enhance technology performance, reducing reliance on help desk support. The US Restaurant Technology Support Sr....

  • Solutions Specialist

    Found in: Resume Library US A2 - 1 week ago


    Hanover Park, Illinois, United States Fujifilm Full time

    Overview: Role Summary The purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goals of Fujifilm Business Innovation (FB), and the partner’s customer base. The Solutions Specialist performs those functions and...

  • Technical Product Analyst

    Found in: beBee jobs US - 5 days ago


    Chicago, Illinois, United States McDonald's Global Technology Full time

    Job DescriptionCompany Description:McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive...


  • Chicago, United States McDonald's Corporation Full time

    Company Description McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and...