Service Advisor

4 weeks ago


Houston Texas, United States Sonic Powersports Full time
Job Description

Mancuso Harley Davidson Crossroads is hiring a Service Advisor to join our great team. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.

What You’ll Do:

Schedule service appointments and obtain customer and vehicle data prior to arrival

Greet customers in a timely and friendly manner

Provide a complete and accurate written cost estimate for labor and parts

Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements

Receive proper authorization before any repairs are performed

What We’re Looking For:

Two years experience in dealership position

General knowledge of vehicle mechanical operations

Great customer service skills 

Strong work ethic and thrive in a fast-paced environment

Active-listening and strong communication skills 

Ability to follow directions and willingness to learn

Respect for teammates and a positive outlook

What We Offer:

Health, Dental and Vision Insurance    

401k with 4% company match  

Paid Vacation

Access to leadership and personal development programs 

Casual Dress



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