Service Advisor
4 weeks ago
Mancuso Harley Davidson Crossroads is hiring a Service Advisor to join our great team. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.
What You’ll Do:
Schedule service appointments and obtain customer and vehicle data prior to arrival
Greet customers in a timely and friendly manner
Provide a complete and accurate written cost estimate for labor and parts
Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
Receive proper authorization before any repairs are performed
What We’re Looking For:
Two years experience in dealership position
General knowledge of vehicle mechanical operations
Great customer service skills
Strong work ethic and thrive in a fast-paced environment
Active-listening and strong communication skills
Ability to follow directions and willingness to learn
Respect for teammates and a positive outlook
What We Offer:
Health, Dental and Vision Insurance
401k with 4% company match
Paid Vacation
Access to leadership and personal development programs
Casual Dress
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