Spa Director

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company

Location Description:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

Overview:
The Spa Director is responsible for overseeing and managing all operations of the resort day spa. The role involves leading a team of spa professionals, developing and implementing business strategies, and ensuring that all spa customers enjoy a positive experience during their visit. Other responsibilities include financial management of revenues and costs according to budgeted amounts as well as maintaining a clean and safe environment for the staff and customers. The Spa Director provides leadership to the team through coaching and mentoring and works collaboratively with the resort’s management team to provide memorable guest experiences. The is part of , a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Qualifications:
High School graduate; bachelor’s degree in business or hospitality is a plus.

Minimum of 5 years’ experience in spa management, including relevant and required spa certifications.

Ability to interpret financial and operational data and develop an achievable business plan.

Strong marketing skills to promote the spa to hotel guests and the public.

Strong leadership and interpersonal skills.

Excellent communication and customer service skills; Read, write and speak English fluently.

In depth working knowledge of spa services, treatments, and products and the ability to train the team in each area.

Working knowledge of accounting processes, including payroll, budgeting and revenue/expense management

Working knowledge of spa POS systems and product controls and inventory.

Computer literate - knowledge of Microsoft applications, Spa software, POS systems, etc.

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