Spa Concierge J1

3 weeks ago


Bretton Woods New Hampshire, United States Omni Hotels & Resorts Full time
Location:
Mount Washington Hotel

 

 

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description:
Ensures a high standard of service and hospitality in the Spa Issuance, locker, facility and Lounge areas to maximize guest and member satisfaction. 

Responsibilities:
To welcome, check-in and familiarize all guests and members with the locker room and facilities.

To be a source of information for guests with regards to Spa and Resort operations.

To maintain to highest standards of cleanliness, neatness and organization; the entire locker room areas, including but not limited to showers, vanity area, lockers, toilets, sinks, counter tops, mirrors, floors, the lounges, including refreshment tables(s); in order to ensure personal service in a hygienic and immaculate environment.

To maintain to highest standards of cleanliness, neatness and organization; the indoor pool, changing rooms and fitness studio as stated above for the Spa locker room areas.

To be cross-trained in some of the reception desk duties such as conduction tours, understanding the spa software, etc.

To provide personal attention and ensure a pleasant visit for each guest.

Qualifications:
High school diploma or equivalent.

Must have excellent interpersonal skills.

Must provide excellent service to internal and external customers.

Must have excellent oral and written communication skills.

Must be attentive to detail.

Must have excellent computer skills.

Must be pleasant and friendly.

Ability to work nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links:  and the following link is the 

End of Job Description:
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