Alternance Relation Client
2 weeks ago
Cette opportunité d'alternance concerne notre agence de Troyes.
Poste de "chargé de clientèle évolutif Manager" en alternance
Faites de votre alternance un tremplin vers le management
Ce poste est à pourvoir dans le cadre d'un contrat d'apprentissage.
Pourquoi nous rejoindre ? Devenez Conseiller(ère) Client en alternance et grâce à notre programme interne de formation, développez vos compétences en
service et fidélisation client
vente
développement commercial
logistique
management
gestion de centre de profit
En rejoignant Enterprise vous intégrez une équipe dynamique dans une entreprise internationale qui défend la diversité, l'équité et l'inclusion, et où chacun(e) a sa place, indépendamment de ses origines, son genre ou encore son orientation sexuelle.
Avec plus de 2 millions de véhicules, 10 000 agences et 100 000 employés, ENTERPRISE MOBILITY est le 1er groupe mondial de location de véhicules ((url removed))
Qualifications:
Qualifications:
Vous préparez un diplôme Bac+3 à Bac+5 (Licence, Bachelor, Master) en Management, Développement Commercial, Entrepreneuriat, Gestion, Tourisme ou équivalent
Vous possédez un grand sens client et un fort degré d'implication
Vous avez le sens du commerce, un excellent relationnel client et l'ambition de vous investir dans un métier polyvalent et évolutif
Vous avez un bon niveau d’Anglais qui vous permettra d'échanger avec nos clients internationaux
Vous êtes titulaire d’un permis B, à l’exception des postulants qui ne conduisent pas en raison d’un handicap physique
Selon les agences, vous pouvez être amené(e) à travailler le week-end
Autres informations
Veuillez nous prévenir d’avance des aménagements ou adaptations dont vous aurez besoin afin de vous permettre de participer dans le processus de recrutement.
Responsabilités:
Au sein de notre agence, vous serez formé(e) pour assurer les missions suivantes:
Accueillir nos clients en agence et au téléphone
Répondre aux demandes des clients en surpassant leurs attentes
Elaborer des devis, émettre des contrats de location
Expliquer des conditions de location, des caractéristiques des véhicules et autre services
Vendre nos services et produits additionnels
Accompagnement des clients au départ et au retour des locations
Assurer la mobilité des clients
Participer à la gestion administrative de l'agence
Participer à la logistique de notre flotte
Contribuer au développement commercial de votre agence et de notre enseigne
Participer aux livraisons et convoyages de nos véhicules au niveau régional
Participer à la préparation des véhicules
Vous intégrerez notre programme Management Trainee qui permet à Enterprise de former en interne tous ses futurs managers opérationnels et pourrez aussi devenir Campus Brand Manager (Ambassadeur/rice Ecoles) sur votre campus.
Votre formation sera assurée par des managers qualifiés en agence et encadrée par la direction régionale.
Votre réussite nous permettra de vous accompagner dans de réelles perspectives au sein de notre groupe.
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