Host/Hostess-Bubba Gump

Found in: Resume Library US A2 - 1 week ago

Laughlin Nevada, United States Golden Nugget Full time
Overview:
Host 

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.  

Responsibilities:
Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude 

Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns 

Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests 

Handle guest complaints or issues professionally or bring them to the manager when necessary 

Assist with running food, delivering and/or refilling guests’ drinks 

Guide guests to their tables and present them with menus 

Take to-go orders over the phone and in person 

Engage with guests to ensure they're happy with food and service 

Refill drinks and clear plates as needed during guest’s dining experience. 

Provide great customer service 

Provide highchairs and other requested items to the guest 

Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications:
1 year of restaurant experience preferred 

Organizational skills 

Exceptional interpersonal and communication skills 

Positive attitude 

Work well in a team environment 

Ability to multitask 

Availability on weekdays, weekends, nights, mornings, and holidays 

Must be able to read and write in English and handle math calculations 

 

What we offer you: 

Multiple benefit plans to suit your needs 

Paid Time Off 

401K 

Opportunities for advancement 

Positive and respectful work environment where diversity is valued 

Generous employee discounts on dining, retail, amusements, and hotels 

Community volunteer opportunities 

 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

Posted Salary Range:
USD $11.25 - USD $11.25 /Hr.

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