Patient Service Representative

Found in: Resume Library US A2 - 1 week ago

Glenview Illinois, United States Forefront Dermatology Full time
Overview:
Come join our team We have an immediate need for a Patient Service Representative in our Glenview, IL clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you

 

Full time, variable schedule

 

Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

 

Here are just a few things we offer: Access to health, dental, and vision insurance, Health Savings Account $500 matching contribution. Eligible for PTO and Vacation pay. Company-paid life insurance and long-term disability (full-time only)Access to voluntary short-term disability insurance (full-time only) Access to additional life insurance. Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian401K with employer contribution, profit sharing, employee discounts, and much more

   

Responsibilities:
Essential Functions

Performs opening and closing clinic duties

Greets patients, checks in for appointments and verifies insurance

Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day

Checks schedules for added, canceled and no-show appointments throughout the day

Schedules follow up appointments as needed

Responds to designated tasks in the electronic health record

Orders clinic office supplies

Sells and tracks cosmetic products

Distributes mail

Prepares for next day scheduled appointments

   

Qualifications:
Education

High school diploma or equivalent is required

 

Knowledge, Skills & Abilities

1-2 years of recent medical office experience in a similar capacity is preferred. Previous customer service/relations training is preferred. Must be able to understand and spell Dermatologic medical terms and prescriptions. Proficiency with computers, including Microsoft Office. Must possess organizational and communication skills. Ability to work effectively and cooperatively with staff, clients, and visitors. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.

 

#INDSTA

   

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