Director Digital Technology

3 weeks ago

Atlanta Georgia, United States ServiceNow Full time
Job Description

About Digital Technology:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. 

Director - Digital Technology - Product Management - Strategic Finance (FP&A) will be responsible to: 

Provide technology leadership and drive Strategic Finance (FP&A) technology transformation roadmap and execution in the fast paced environment

Bring 'out of box' thought leadership to take Strategic Finance (FP&A) to the next level of process efficiency and automations to scale us thru our next phase of growth

Partner with senior leadership on business side in setting strategic direction & OKRs (Objectives and Key Results), ensuring the efficiency of core processes and aligning with ServiceNow enterprise technology direction

Operate in a 'Product Mindset' mode that puts strategic finance (FP&A) users and their customers at the center of all programs, processes and systems design, delivering best in class experiences to achieve set OKRs (Objectives and Key Results) 

Collaborate with stakeholders to drive business process and technology transformation for strategic finance (FP&A) at enterprise level

Effectively initiate, plan, schedule, control, lead and deliver multiple complex and high priority initiatives by collaborating with stakeholders across the organization and building effective business partnerships.

Influence and drive System Integrators (SI) strategy and approach to cater to deliver business objectives through technology initiatives

Lead, direct and conduct, as applicable, various business workshops to drive business process assessments, requirements, standardization

Partner with business and enterprise & solution architecture group to select right technology platform and solutions for strategic finance (FP&A). Take effective buy vs. build decisions based on the business requirements and products available in the market place.

Keep leadership updated by providing regular reports on various initiatives and OKRs progress.

Lead and continue to develop a team of techno-functional professionals across multiple locations and time zones ensuring continuous qualitative delivery and maximizing systems effectiveness

Inspire and motivate team to set the bar higher, take appropriate risks, take ownership & accountability

Remove roadblocks, close gaps, manage/mitigate risks to ensure delivery on time and on budget

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