Eligibility Continuity Specialist

Found in: Resume Library US A2 - 2 weeks ago


Rancho Cucamonga California, United States Inland Empire Health Plan Full time
Overview:
What you can expect 

 

Find joy in serving others with IEHP We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience

 

Under the supervision of the Eligibility Continuity Manager, the Eligibility Continuity Specialist will provide full Redetermination of Eligibility (RE) application assistance to IEHP Members to help maintain their Medi-Cal eligibility. Upon Member’s requests, the Eligibility Continuity Specialist will help complete the RE application, document any reported contact changes in the online Medi-Cal Eligibility portal, help prepare and submit documentations required for eligibility maintenance, and other assigned Eligibility-related duties, in addition to collaboration with, inter-departments to ensure member needs are met while simultaneously building strong peer relationships.

Additional Benefits:
Perks

 

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more. 

CalPERS retirement

457(b) option with a contribution match

Generous paid time off- vacation, holidays, sick

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Paid life insurance for employees with additional options

Short-term, and long-term disability options

Pet care insurance

Flexible Spending Account – Health Care/Childcare

Wellness programs that promote a healthy work-life balance

Career advancement opportunities and professional development

Competitive salary with annual merit increase

Team bonus opportunities

Qualifications:
Education & Experience

Two (2) or more years of relevant Medicaid Eligibility experience

Professional phone etiquette with experience in a call center atmosphere

Experience in the performance-based environment

High School diploma or GED required

Key Qualifications

Must have a valid California Driver's License

Knowledge of Medicaid (Medi-Cal) eligibility required

Knowledge of customer services phone etiquette required

Work Model Location:
This position requires residency in Southern California. The work location for this position is classified as "telecommute." Telecommute Team Members must be available and willing to work at an onsite IEHP location when requested or as needed.

 

Start your journey towards a thriving future with IEHP and apply TODAY

Pay Range:
USD $23.98 - USD $30.57 /Hr.



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