Retail Relations Specialist

2 weeks ago

New York County New York, United States Informa Markets Full time
Job Description

Purpose and Scope: The Retail Relations Specialist is responsible for engaging, developing, cultivating, and maintaining strong relationships with key contemporary women's fashion retailers internationally. The primary aim is to secure their attendance at our contemporary womenswear events, including . This role emphasizes maintaining and enhancing existing buyer/retailer relationships and actively pursuing new retailer targets through industry knowledge, networking, and travel.

Key Responsibilities:

Retailer Engagement and Development:

Strengthen and maintain relationships with key retention retailers in the assigned segment through phone, email, and face-to-face interactions.

Proactively build relationships with new key retailers to invite and register them for live events and digital platforms.

Identify key contemporary retailers and decision-makers within each company in assigned segments.

Data Management and Analysis:

Track, update, and analyze retailer data in (url removed).

Provide ongoing retailer information for the sales team, including key retailer lists and content about new and returning retailers.

Prepare and execute reports and analysis as requested.

Concierge and Consultative Services:

Provide high-touch concierge services to VIP retailers, including brand matchmaking and curation, both onsite at events and remotely.

Understand and continue to learn about the contemporary fashion landscape, including brand mix, categories, and trends.

Support the contemporary sales team by consulting with contemporary brands to enhance their understanding of our offerings.

Event and Marketing Support:

Respond promptly to retailer inquiries through in-person meetings, phone, and email.

Assist retailers with registration and encourage attendance through registration call and email campaigns.

Contribute to the "voice" of retail relations and collaborate on the creation of copy and other retail collateral.

Provide retailers with essential information such as brand listings, hotel rates sheets, and other show information.

Maintain the integrity of the database by continuously updating retailer information.

Onsite Responsibilities and Team Collaboration:

Help manage VIP buyer programs in partnership with the Retail Ops Specialist and Experience team.

Present professionally as a host to retailers onsite at all contemporary events.

Coordinate and assist with onsite show set-up and retail programs/events as needed.

Work Environment:

Routine and year-round phone and email outreach to retailers.

Travel to local meetings in NYC and the tri-state area weekly.

Travel to other key destinations within the US and internationally on a quarterly basis.

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