Supervisor, Operations

2 weeks ago


Philadelphia Pennsylvania, United States Publicis Health Media Full time
Job Description

The Supervisor is responsible for large clients, has a holistic view of the clients' objectives and processes, project manages important timelines and deliverables, and provides insight on staffing related to work scoped and financials.

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

Your Impact:

Accountable for the lifecycle of financial deliverables from project start, job code creation, SOW generation, working media determination, changes of work, incremental funds, client accruals, invoicing, ad hoc reporting

Monthly invoicing and client mandated financial documentation, including: client accruals, reconciliation requests (per client MSA), client-tracking software

Expert at creating and abiding by client best practices regarding scoping, invoicing, and financial tracking. Lead the revision or enhancement of those processes.

Daily point of contact for important client deliverables

Accountable for the completion and accuracy of the financial deliverables calendar for internal and client deliverables.

Keep internal team informed on all job statuses by issuing accurate documentation and correspondence including:

Draft and update billing calendars

Organize financial deliverables

Route materials for internal approval

Gather data

Send updates and reminders to team

Scoping

Develop working media statements of work

Develop all fee statements of work, including intercompany

Read and interpret Master Service Agreements (MSAs)

Implement rollout of new processes across clients


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