IT Supervisor

Job Description

The Information Technology group at the Department of Licenses and Inspections (L+I IT) is responsible for supporting and maintaining systems and applications used by employees. This OIT position supports GIS and Business Intelligence operations and analytics of the Department of Licenses and Inspections and reports to the L&I Deputy IT Director, working under the IT Director. L&I promotes code compliance through education, consultation, responsiveness to public complaints, building plan reviews, licensing and permitting processes, on-site inspections, and enforcement actions. At all times, L&I’s focus is public safety.

The IT Supervisor will supervise & lead GIS & Business Intelligence Developer Analyst(s) responsible for the creation and maintenance of ETL processes around various spatial and tabular datasets, which are an essential part of a city-wide GIS and data enterprise environment.  This is performed using a combination of the ArcGIS suite of desktop products, authoring custom code in Python, and creating custom views in Oracle SQL. The IT Supervisor will also lead Business Intelligence Developer Analyst(s) in publishing web maps, model workflows, and generating statistics from the department’s relational database of permit, licensing and code enforcement records. The candidate will lead a team of GIS & BI Analysts in efforts to develop mapping, dashboard, and other business intelligence related applications to support various business processes within the department. The candidate will also train staff in the use of these applications.

Essential Functions

Develop, edit, and maintain geospatial datasets and databases.

Complete technical documentation of such datasets and processes.

Analyze permit, licensing and code enforcement data for reports, dashboards, and presentations.

Write SQL queries and construct views which support analysis and reporting.

Prepare and execute workflows, ETL, and geoprocessing tools using Python.

Support the extraction, transformation and loading (ETL) of data for ArcGIS Online dashboard(s), open-source Metabase Dashboards (or similar applications) to be used for reporting and statistics.

Create and prepare miscellaneous maps and reports on an ad hoc basis for executive staff, sometimes with quick turnaround times.

Prepare and maintain project status reports to Deputy IT Director and IT Director.

Prepare and deliver presentations and/or training sessions on GIS and related technology, tools or procedures for departmental and City staff on as needed basis.

Participate in meetings and events within the department and citywide GIS community.

Competencies, Knowledge, Skills and Abilities

Proficiency using ESRI ArcGIS 10 software suite and/or ArcGIS Pro for editing, data creation, analysis and map production.

Proficiency authoring Arcpy, Pandas, and related Python scripts for geoprocessing and automation of routines.

Proficiency writing complex queries and joining and appending tables in Oracle SQL.

Familiarity with ArcGIS Online map publishing and tools including, but not limited to, Web App Builder, Survey 123, and ESRI Dashboards.

Familiarity with mobile mapping tools including ESRI’s Collector app.

Experience with data visualization and graphics tools for the creation of dashboards.

Ability to communicate technical processes and issues with business staff and management.

Ability to create and maintain good working relationships and collaborations while being able to work independently and take initiative. 

Excellent written and oral communication skills.

Proficient in project planning and time management.

Advanced-level proficiency using Microsoft Office 2007-current Professional Suite (Excel, Word, Powerpoint).

The following skills are beneficial, but not required:

Experience in maintenance of versioned and non-versioned spatial data in ESRI ArcSDE 10.x

Experience with data visualization and graphics tools for the creation of professional presentation and education materials.

Experience working in Git and Github

Experience with non-ESRI software to generate online and hardcopy map and data products.

Experience with Jupyter Notebook

Experience with municipal land records: tax assessment records; permit and licensing records; land use; etc.

Experience with front-end application development and computer science fundamentals.

Experience providing training, presentations or seminars

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