Operations Manager

4 weeks ago


Seymour Indiana, United States TA Dispatch Full time
Job Description

The Operations Manager overseeing the SEMI facility reports to Site Leader and is a key customer contact for the warehousing facility. There are also tasks related to an additional offsite storage facility in Jonesville, IN.  Responsible for successful day-to-day management of safety, delivery, and inventory accuracy.  Coordinates the flow within the facility to ensure customer delivery goals are met.  The Operations Manager must successfully adhere to the organization’s level of customer service based on corporate mission and values.  Includes budgetary / financial responsibility for their assigned area. Ensures daily/weekly/monthly reporting is completed and accurate and be able to present to executive customer contacts. Oversight of around 9 EE's, including 1 CDL Class A driver.

Essential Functions: 

Customer satisfaction through on-time delivery of product and information – 24/7.

Must have a proven track record of upholding and enforcing company policies and procedures.

Must participate in daily/weekly/monthly leadership meetings and act as a liason for the site who cascades information appropriately. 

Responsible for 100% On-Time delivery of product every hour, every day. 

Manages warehousing operations within company policies and procedures.  

Manages material flow within warehouse/store locations.

Ensures accuracy and addresses issues within the shipping and receiving process. 

Maintains and tracks warehouse budget and expenses. 

Maintains delivery window and frequency to customer’s requirements.

Accountable for cycle counting/inventory accuracy. 

Establishes and maintains a positive customer relationship. 

Conducts employee performance reviews. 

Participates in developing the Annual Operating Plan (AOP). 

Must have a proven track record of upholding and enforcing company policies and procedures.

Responsible for safety, quality and driving improvements within the facility. 


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