Front Desk/Medical Assistant
Found in: Resume Library US A2 - 2 weeks ago
As a Front Desk/Medical Assistant, you will be the first point of contact for patients, welcoming them with a friendly and professional demeanor. You will handle administrative tasks, schedule appointments, manage patient records, and assist physicians in delivering patient care. This position requires strong organizational skills, multitasking abilities, and a focus on delivering exceptional patient care.
Align ENT & Allergy is committed to providing high-quality, patient-centered care through a true partnership model. By joining our team, you will have the opportunity to contribute to our mission of delivering personalized and cost-effective ENT and Allergy services.
Responsibilities
Greet patients and visitors in a friendly and professional manner, ensuring excellent customer service.
Schedule, confirm, and reschedule patient appointments, coordinating with physicians and other staff members to optimize clinic flow.
Collect and verify patient information, ensuring accuracy in electronic medical records.
Answer incoming calls, address patient inquiries, and route calls to the appropriate personnel.
Perform administrative duties such as data entry, filing, and managing patient records.
Prepare examination rooms, ensuring they are clean and well-stocked with necessary supplies.
Assist physicians and healthcare professionals in preparing patients for examinations and procedures.
Take and record patient vital signs accurately.
Administer medications, injections, and immunizations as directed by healthcare providers.
Provide patient education on treatment plans, medications, and self-care instructions.
Requirements
High school diploma or equivalent.
Previous experience in a medical office setting, preferably in a front desk and/or medical assistant role.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills to interact with patients, physicians, and other healthcare professionals.
Familiarity with electronic medical records systems and basic computer skills.
Knowledge of medical terminology and basic clinical procedures.
Exceptional customer service skills and a positive attitude.
Ability to work independently and as part of a team.
Demonstrated professionalism, empathy, and a commitment to patient care.
Familiarity with insurance verification and billing processes (preferred).
Benefits
Benefits:
· 401(k)
· Dental insurance
· Health insurance
· Paid time off
· Retirement plan
· Vision insurance
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