Trauma Quality Improvement Coordinator-Trauma Services

Overview:
Under the general direction of the Trauma Program Manager, this position assists in overseeing trauma care quality and efficient coordination of patient care from pre-hospital to rehabilitation. This position requires knowledge and skill in professional nursing theory and practice, trauma care and trauma systems, principles of teaching, learning and quality improvement.  This position will play an active role in the hospitals ACS verification and state designation as a Level I adult trauma center and Level II pediatric trauma center.

Why UnityPoint Health? 

Commitment to our Team – For the third consecutive year, we're proud to be recognized as a  by Becker’s Healthcare for our commitment to our team members.

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

Benefits – Our competitive program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

Development – We believe equipping you with support and is an essential part of delivering a remarkable employment experience.

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

 

Visit to hear more from our team members about why UnityPoint Health is a great place to work. 

Responsibilities:
Key Accountability:  Quality Initiatives

·         Assists in coordinating the continuum of trauma care, which includes the planning and implementation of protocols and practice management guidelines, monitoring care of in-hospital patients and serving as a resource for clinical practice.

·         Assists in monitoring compliance with trauma guidelines.

·         Assists in linking performance improvement data to educational programs and outreach.

·         Collaborates with physicians and other health care team members to achieve optimal patient outcomes.  

·         Acts as a consultant and educator in program development and special projects.

·         Facilitates and assists in implementing evidence based practice strategies to meet the patient care needs.  Assists in the achievement of quality improvement objectives and takes necessary modifications for attainment of goals. 

·         Assists the TPM in coordination, investigation, analysis and response to quality/patient safety issues, events, significant care issues and trends. Assists the TPM and Quality Department in assessing root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams.

·         Works with Data Analyst and Trauma Program Manager in developing and analyzing data for administrative and clinical decision making, as well as regulatory requirements. Assists in coordinating implementation of data collection processes: providing analysis, summary, research and benchmarking (such as TQIP and Pediatric TQIP).

·         Serves as a resource to facilitate task forces to plan, implement and coordinate facility activities to maximize service quality, effectiveness and efficiency.

·         Assists the TPM in collaborating with key stakeholders to evaluate, plan and implement process improvements and patient safety programs across the facility and/or the organization.

·         Assists with ensuring necessary screenings and interventions are completed on trauma patients

·         Assists in identifying complications, comorbidities, and monitors compliance with trauma guidelines.

 

Key Accountability:  Education responsibilities

·         Assists the TPM with intra-facility and regional professional staff development, participates in community trauma education and prevention activities.

·         Assists in teaching TNCC Courses

·         Participates in professional organizations and community related projects for personal and professional growth.

·         Serves as mentor to other nurses in the care of injured patients.

·         Assists in orienting surgery residents to trauma services and practice management guidelines.

 

Key Accountability:  Trauma Registry/Data Management

·         Assists staff in collection, coding, scoring and the validation process.

·         Assures the registry is designed to facilitate performance improvement activities, trend reports and research while protecting confidentiality.

·         Assists with’ consistency and accuracy of trauma data

·         Completes quarterly and annual security audits of Trauma One

 

Trauma Service and UPH Performance Criteria           

·         Demonstrates the UPHDM Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates personal and professional growth and promotes the same among team members

·         Exhibits discretion and sound judgment in all aspects of the job.

·         Represents UPHDM in a professional manner.  Promotes positive interpersonal relations and serves as a role model within the department and with hospital personnel.

·         Creates an environment that promotes staff empowerment.

·         Integrates the UnityPoint Health Des Moines Nursing Expectations of Performance in all aspects of care delivery and professional practice.  

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current licenses and/or certifications required for the position.

·         Practices and reflects knowledge of HIPAA, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Maintains awareness of applicable laws and/or regulations affecting patient care.  Remains current on law/regulation changes, recognizes implications to the organization and recommends courses of action to ensure compliance.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.

·         This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UPHDM Hospital Emergency Incident Command System.  Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.

 

 

Qualifications:
 

 

Minimum Requirements 

Identify items that are minimally required to perform the essential functions of this position. 

Preferred or Specialized 

Not required to perform the essential functions of the position. 

Education: 

 

 

 

Bachelor’s degree.  

BSN or MSN 

Experience: 

 

 

 

 

Three years of emergency/critical care or relevant trauma nursing experience. 

Experience in trauma nursing. 

License(s)/Certification(s): 

 

 

 

 

Current Iowa license as a registered nurse. 

Current BCLS (CPR) 

 

TNCC Provider, TNCC Instructor 

CEN, CCRN or TCRN 

Knowledge/Skills/Abilities: 

 

 

 

 

Ability to manage programs and projects. 

Basic understanding of Word, Excel and Outlook 

Knowledgeable about the Iowa Trauma System 

Experience with Trauma Registry 

Previous experience with EPIC 

Other: 

 

 

 

Demonstrated excellence in interpersonal and written communication skills. 

Demonstrated Teamwork 

 

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