Director of Banquets

Found in: Resume Library US A2 - 1 week ago


Philadelphia Pennsylvania, United States SOFITEL Full time
Job Description

As a Director of Banquets, you will lead and support the Banquet team as well as any other Food and Beverage assigned outlet as business demands to create unforgettable and elegant event experiences for all our clientele.

Director of Banquets

What’s in it for you:

Unlimited career development opportunities, both nationally and internationally.  The sky is your limit

Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential.

Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you'll be doing:

Provide operational leadership and direction for the day to day operations of the Banquets Department and any other assigned Outlet with a focus on tailor-made service for each and every guest.

Support, mentor, and coach the Banquet team and/or any other assigned Food & Beverage teams to maintain luxury engagement.

Handle guest concerns and respond promptly providing a exceptional service recovery and notifying all appropriate parties where necessary. Create and support a welcoming and personalized experience for every guests.

Ensure brand standards are maintained with highest standard of quality and HAACP standards are adhered to.

Assist with all administrative tasks to include payroll, scheduling, paperwork, reports, Audit preparation documentation, etc. and any other assigned special projects.

Communicate effectively with leadership, the Banquet team and other departments.

Work with the F&B leadership team to improve offerings and actively share ideas, opinions and suggestions to meet and exceed guests expectations and dining experiences.

Assist in overall F&B management responsibilities as needed.

Follow department policies, procedures and Sofitel luxury service standards.


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