Information Technology Director

2 weeks ago


Philadelphia Pennsylvania, United States City of Philadelphia Full time
Job Description

This position is a Departmental IT Director within the Office of Innovation & Technology and is assigned to the Department of License and Inspection (L&I).  Under the direction of OIT’s Chief Information Officer and the L&I Commissioner, the role has management-level responsibility for planning and directing the activities of L&I’s departmental information systems by leading technical administrators, support staff, consultants, and vendors. These activities and staff are managed in coordination with the Office of Innovation and Technology. 

In this leadership role, you will be responsible for IT operations within the Department of License & Inspections and provide effective and efficient support for all third-party and internally managed IT infrastructure that supports business processes across municipal government. Working closely with the Office of Innovation & Technology, you will develop and execute strategy for infrastructure and operations and ensure that it aligns with the broader business strategy of the City and the Department of License & Inspections.

As the IT Director for L&I, your responsibilities will include:

Acting as technology liaison between L&I and the Office of Innovation & Technology to ensure coordination between the technology operations of both organizations 

Overseeing and supporting L&I’s technology systems that are critical to the City’s business processes

Enhancing L&I technology systems through analysis, planning, and execution

Building and maintaining collaborative relationships with other IT leaders across the City to develop a clear understanding of business needs and strategies for supporting them

Coordinating with OIT on L&I’s annual operating and capital budgets for technology and managing expenses for those budgets

Researching best practice technologies to support L&I operations with a focus on innovation and cost savings

Fostering a business-oriented culture and mindset driven by continual service improvement

Managing L&I technology staff through a combination of leadership, coaching, and direction

Developing departmental security systems, disaster recovery protocols, and continuity of operations plans in coordination with OIT

Competencies

Self-direction – you can prioritize your work and allocate time and resources effectively when given broad responsibility

Collaboration – you interact well with others, can work with the team to make decisions, and believe that multiple perspectives strengthen a program

Leadership – you can communicate a vision that inspires and motivates staff while aligning to business strategy

Results-driven – you are capable of setting goals and meeting performance targets through your work 

Resilience – you have a sense of humor, can adapt quickly to setbacks, and understand that technology initiatives do not always proceed as expected

Flexibility – you are comfortable blending traditional technology development processes with newer approachess focusing on agility and rapid execution

Communication – you communicate clearly in verbal and written form and can explain technical concepts to senior leadership 



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