Restaurant DRA Busser | Lifted

1 month ago

Boston Massachusetts, United States Omni Hotels & Resorts Full time
Location:

 

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description:
Responsible for delivering excellence in guest service by supporting servers in providing personalized service, anticipating and delivering guests’ needs. The DRA comprehends the food & beverage operation, anticipates the needs of the servers to ensure all products and supplies are present to enhance overall service.

Responsibilities:
• Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws.
• Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
• Perform all necessary tasks for a DRA according to the standard operating procedure of the hotel including but not limited to polishing china, glass, silver and holloware, brewing coffee, running food and beverage, setup and breakdown of side stations, proper breakdown and storage of FOH food requisitions, table maintenance throughout service, cleaning and clearing of tables.
• Perform all sidework as assigned by management including but not limited to FOH food service prep, the cleaning of food and beverage equipment, tables, chairs, walls, and carpets surrounding assigned work area.
• Responsible to pick up clean linen from storeroom as well as bring dirty linen to designated area for cleaning at the end of each event.
• Responsible to adhere to all proper trash procedures.
• Must retain and maintain complete knowledge of all food and beverage menu items.
• Report to management any need for housekeeping or maintenance of restaurant and restaurant equipment.
• Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment.
• Assist in the controlling of food and beverage quantities by avoiding over/under preparing.
• Perform proper steps of service for all tables. Responsible for ensuring high-quality table sets, service, food quality and presentation.
• Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.
• Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc.
• Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival.
• Responsible to attend daily stand up meeting to gather relevant information prior to service.
• Contribute to the cleanliness and organization of all restaurant space, FOH & BOH.
• Executes all necessary instructions on Restaurant Event Orders.
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by leadership.

Qualifications:
• Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
• A minimum of relevant serving experience in a fine dining restaurant is strongly preferred.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include: Payroll systems, Micros, POS systems
• Serve Safe certified | Unexpired TIPs required.

 

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:  and the following link is the 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

End of Job Description:
#IND123

  • Last Hurrah

    1 week ago

    Boston, Massachusetts, United States Omni Hotels & Resorts Full time

    Location: Parker House Hotel     As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom...

  • Lifted Restaurant Host/Hostess

    3 weeks ago

    Boston, Massachusetts, United States Omni Hotels & Resorts Full time

    Location:   The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and...

  • Food Busser

    2 days ago

    Boston, United States HEI Hotels & Resorts Full time

    Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Responsibilities Quickly clear dirty table settings and prepare table for resetting. Promptly and consiste Busser, Food, Outlet Manager, Restaurant, Hotel

  • Food Runner/Busser

    2 weeks ago

    Boston, United States SWRG INC Full time

    Job DetailsJob LocationS&W Atlantic Wharf - Boston, MATravel PercentageNoneJob CategoryRestaurant - Food ServiceDescriptionWe are seeking experienced food runners and bussers to join our team! Our food runners and bussers typically have two years of experience at a fine dining restaurant or some casual restaurant server experience. Ideal candidates are...

  • Food Runner/Busser

    4 weeks ago

    Boston, United States SWRG INC Full time

    Job DetailsJob Location S&W Atlantic Wharf - Boston, MA Travel Percentage None Job Category Restaurant - Food Service Description We are seeking experienced food runners and bussers to join our team! Our food runners and bussers typically have two years of experience at a fine dining restaurant or some casual restaurant server experience. Ideal candidates...

  • Earl of Sandwich Busser

    1 month ago

    Boston, United States Earl of Sandwich Boston Full time

    In 1762, John Montagu, the 4th Earl of Sandwich, invented the meal that changed dining forever. As the story goes, he was playing cards and did not want to leave the gaming table to eat. He asked for a serving of roast beef to be placed between two slices of bread so he could eat with his hands. Thus, the Sandwich was born. The Busser/Dining Room...

  • Busser - Legal Crossing

    1 day ago

    Boston, United States Legal Sea Foods Full time

    Position Detail Description The Busser is responsible for bussing, clearing, and re-setting tables. Other responsibilities include but are not limited to maintaining the cleanliness of the restaurant and assisting guests as needed. The Busser directly reports to the FOH Manager or Manager on Duty . Minimum age requirement is 17 years of age for...

  • Lifted Restaurant Host/Hostess

    1 week ago

    Boston, United States Omni Hotels Full time

    Location The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event...

  • Lifted Restaurant Host/Hostess

    7 days ago

    Boston, United States Omni Hotels Full time

    Location: The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event...

  • Busser Staff Wanted

    7 days ago

    Boston, United States RM HOSPITALITY GROUP, INC Full time

    BUSSERS, Are you ready to work in a fun & festive environment? At Rosa Mexicano, successful candidates will have experience in a casual/fine dining atmosphere, thrive in fast-paced environments, and have a passion to please every guest. Rosa Mexicano is proud to offer excellent career growth opportunities, health benefits, and dining discounts. Please come...

  • Restaurant Performance Standards Assessor

    4 weeks ago

    Boston, Massachusetts, United States Raising Cane's Full time

    Overview: At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.      Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value...

  • Fine Dining Server

    2 weeks ago

    Boston, United States Dividend Restaurant Group Full time

    About the Organization OVERVIEW ABOUT DIVIDEND RESTAURANT GROUP Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of...

  • Fine Dining Server

    4 weeks ago

    Boston, United States Dividend Restaurant Group Full time

    About the Organization OVERVIEW ABOUT DIVIDEND RESTAURANT GROUP Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of...

  • Bussers Bar Backs at Stanza Dei Sigari

    4 weeks ago

    Boston, United States MAGI COLBY Full time

    Job DescriptionJob DescriptionStanza Dei Sigari in Boston, MA is looking for one bussers bar backs to join our team. Our ideal candidate is energetic, punctual, and engaging. Located in Little Italy in the North End we are the last and only cigar bar here! ResponsibilitiesClear, clean and pre bus tables.Get liquor for bartenders and any other things they may...

  • Restaurant Host

    1 day ago

    Boston, Massachusetts, United States The Langham Boston Full time

    PURPOSE AND OBJECTIVES OF POSITION The Host is a member of the Food and Beverage team that assists in ensuring that Langham Hotel guest service and food and beverage standards are met. Hospitable, welcoming and friendly guest service, are essential requirements of the position.ESSENTIAL DUTIES AND RESPONSIBILITIES Greet and seat guestsAnswer the...

  • Host

    1 day ago

    Boston, United States STK Boston Full time

    STK Steakhouse is the global leader in Vibe Dining. Withenergetic, high-end restaurants and bars in cities like Las Vegas, New York,Miami, London, and many more we take pride in our ability to execute anunforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of theguest experience! We are...

  • Busser

    2 days ago

    Boston, United States Marriott Full time

    Additional Information AM shifts Job Number 24074253 Job Category Food and Beverage & Culinary Location The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Provide professional, courteous and efficient presentation of food...

  • Host

    4 weeks ago

    Boston, United States ILONA Full time

    We are a busy restaurant and have an open role for Hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. **Hostess...

  • Dishwasher

    4 weeks ago

    Boston, United States Franklin Cafe Full time

    Dishwashers are responsible for ensuring all pots, pans, flatware, serving utensils and other miscellaneous items are clean, sanitized and stored correctly. The Dishwasher must adhere to all sanitation policies and protocols while embodying a Customer First mentality understanding how his/her actions and execution directly affect the guest experience....

  • Turndown Attendant

    4 weeks ago

    Lexington, Massachusetts, United States The Inn at Hastings Park Full time

    Job Description The Inn at Hastings Park is seeking motivated people to prepare our beautiful rooms for guests and keep the property impeccably clean.   Essential Duties and Responsibilities include but are not limited to: •Provide turndown services • Provide janitorial and maintenance support by ensuring that the Inn is clean and tidy at all...