Fairmont Gold Attendant

3 weeks ago

Austin Texas, United States AccorHotel Full time
Job Description

Fairmont Gold Attendant

Fairmont Gold is a special place The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return.

Hotel Overview:  

Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Summary of Responsibilities:

Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following: 

Consistently offer professional, friendly and engaging service

Serve and set-up all food and beverage presentations adhering to Fairmont Gold service standards

Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards

Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty

Assist guests regarding hotel facilities in an informative and helpful way

Provide exceptional Concierge information to our Guests about local and area attractions

Follow department policies, procedures and service standards • Follow all safety policies 

Other duties as assigned

Washing Dishes and Stewarding part of Primary Responsibilities

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