Patient Ambassador, M-F 10a-6:30p, Patient Experience

Found in: Resume Library US A2 - 3 weeks ago


Louisville Kentucky, United States Norton Healthcare Full time
Responsibilities:
The Patient Ambassador serves as the connection between the patient/family and nurses/providers throughout the patient’s experience in the area of responsibility. This includes, but is not limited to, rounding on patients and families through the area of responsibility, providing patients and families with solutions to problems, concerns, or unmet needs, escalating care issues to appropriate nursing staff and bridging the communication gap between providers and patients.

Qualifications:
Required:

Three years in customer service

Desired:

Associate Degree


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