Senior Manager, Technical Delivery Mgmt

3 weeks ago

Ann Arbor Michigan, United States Domino's Corporate Full time
Job Description

Job summary

The Senior Manager, Technical Delivery Manager position is responsible for planning, leading, and delivering Enterprise Information Management projects on time, within budget, and with high quality.  The Senior Manager drives the collaboration with technology and business stakeholders, cross functional teams, and vendors to ensure that all project participants are effectively communicating and executing tasks as specified in the project plan.  This role would have direct reports (TDMs) and also have portfolio / project management duties working with cross functional resources to meet clearly defined system objectives.

Main responsibilities

Oversee a portfolio of data projects across various business units, prioritizing and ensuring alignment with strategic objectives.

Lead and manage the planning, execution and delivery of complex data programs and Initiatives.

Deliver on a portfolio of strategic, tactical initiatives involving creation of data solutions across the Dominos Ecosystem.

Manage the financial details related to labor, non-Labor spend across the EIM portfolio and identify opportunities for efficiency.

Responsible for leading cross-functional teams in the successful execution of complex projects related to Ingestion, transformation, and activation of data.

Responsible for Portfolio management between Enterprise Information Management and Ecommerce, Loyalty, Retail, Marketing teams.

Responsible for defining and gaining consensus on project scope and objectives, creating project work plans, facilitating scrum and status meetings, and ensuring continuous alignment across the project team members and leaders.

Identifies and manages project RAID and change requests; leads mitigation and resolution efforts to limit risks, escalates as needed.

Monitors project metrics for significant deviations in quality, cost, or schedule.

Works with architects, Developers and QA team members to design business solutions by applying the right technology; and works with project team to document business processes and requirements that can be used for development, as appropriate.

Oversees client/customer/vendor relations to ensure that service expectations are met or exceeded.

Maintain strong working relationships with internal and external stakeholders.

Assists in establishing, enabling, and improving project management and software development methodologies, procedures, and policies.

Performs other duties as part of project / program management including stakeholder management, status reporting, work across tech and business teams and driving alignment.

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