Deskside Support Analyst
Found in: Resume Library US A2 - 1 week ago
Job Purpose
The Client Services Technician, is responsible for providing technical support to corporate end-users. Issues include but are not limited to hardware, software and network. In addition, this position will also require working on special projects and maintaining documentation/inventory. This a non-supervisory role.
Essential Job Functions
Make software and hardware recommendations
Install, configure, and deploy multi-platform end-points, enterprise software and other 3rd party applications
OS Provisioning, as well as creating and deploying software distribution packages
Use Workspace One for asset management
Understand and support the corporate network topology
Conform with and abide by all instructions, policies, regulations, and work procedures
Collaborate with the Client Services team, as well as other IT groups
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it deskside suppott
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