Ocean Import Agent

4 weeks ago


Indianapolis Indiana, United States Expeditors Full time
Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

 

Major Duties and Responsibilities

Operations/Industry Knowledge

Customer Service

Vendor Relations

Procedure and Productivity Standards Adherence

Accounting

Accurate and Timely Billing

Self Development

Understand department process flow, looking for best practices to improve operational efficiency and productivity

Overseas communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

 



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