Technical Services Manager

16 hours ago
Tallmadge, Ohio, United States WARDJET Waterjet Full-time
Why Work For Us? At WARDJet , we build waterjet systems that empower industries across the world to build, create, and maintain critical infrastructure. But behind every advanced machine tool is a service team that keeps our customers moving forward. We are looking for a Technical Services Manager to lead our North American Technical Services division—someone who understands that operational efficiency and team leadership go hand in hand. A Clear Mission We don't just sell equipment; we support the vital manufacturing foundation of North America. Every decision in our service group directly impacts our customers' operational success. Leadership with Impact You won't be managing from the sidelines. You will have direct agency to shape aftermarket strategy, refine systems, and build high-performing technical teams. Growth Driven by Values We prioritize a culture grounded in safety, trust, continuous improvement, and shared accountability. We invest in our teams so they can deliver their best work. The Role As Technical Services Manager, reporting to Aftermarket leadership, you won't just manage schedules and metrics. You will build a culture of accountability, continuous improvement, and technical excellence across our field technicians, service leads, and service planners. Key Leadership Focus:
* People & Capability: Mentor service leads and technicians, drive technical training programs, and maintain standard site safety and operational tooling across the team.
* Operational Execution: Work with service planners to optimize technician scheduling, balance field and phone support queues, and manage logistics with manufacturing and supply chain partners.
* Commercial Growth: Deliver on service revenue, margin, and utilization goals outlined in the Annual Operating Plan alongside Aftermarket leadership.
* Customer

Experience:
Own the service ticketing ecosystem to reduce response and resolution times, resolve escalations, and protect customer uptime. Qualifications
* Industry Expertise: 10+ years in the CNC, waterjet, or machine tool industry.
* Leadership Record: 5+ years managing field service teams, scheduling operations, and service revenue.
* Technical Foundation: Deep knowledge of computer-driven manufacturing equipment and industrial control systems (Bachelor's degree in Electrical or Mechanical Engineering preferred).
*

Requirements:
Valid driver's license, current passport (travel <30% within North America), and ability to meet standard physical site inspection needs. Join the Team If you are a purpose-driven leader ready to direct an essential industrial service team, send a message or apply directly below.

  • Technical Services Manager

    3 days ago

    Tallmadge, Ohio, United States WARDJET Waterjet Full-time

    Why Work For Us?At WARDJet, we build waterjet systems that empower industries across the world to build, create, and maintain critical infrastructure. But behind every advanced machine tool is a service team that keeps our customers moving forward.We are looking for a Technical Services Manager to lead our North American Technical Services division—someone...

  • WARDJet Technical Services Manager

    1 week ago

    Tallmadge, Ohio, United States WARDJET Waterjet Full-time

    Why Work For Us?At WARDJet, we build waterjet systems that empower industries across the world to build, create, and maintain critical infrastructure. But behind every advanced machine tool is a service team that keeps our customers moving forward. We are looking for a Technical Services Manager to lead our North American Technical Services...

  • Client Service Professional

    5 days ago

    Tallmadge, Ohio, United States H&R Block Full-time

    About the Role As a seasonal Client Service Professional / Receptionist at H&R Block, you'll be the welcoming first impression for every client. You'll manage client scheduling, support daily office operations, and work alongside a team of tax professionals. With training and support, this role can be a stepping stone into tax preparation or office...

  • FT Customer Service Rep

    4 days ago

    Tallmadge, Ohio, United States Planet Fitness Full-time $13 Permanent

    Job Details: Job Location: L094 Tallmadge - Tallmadge, OH, Salary Range: Undisclosed, Job Shift: Third Shift, Full - Time: Starting at $12 per hour. $1 differential for THIRD SHIFT. Monday-Thursday 10pm-6am Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. At National Fitness Partners, we don’t just...

  • Home Manager

    1 week ago

    Tallmadge, Ohio, United States Rainbow Residentials LLC Full-time

    Now Hiring: Home Manager - Direct Support ServicesLocation: Tallmadge, OhioAre you an experienced DSP who's ready to step into leadership? Do you have a heart for people and the ability to be detail oriented, train direct supports, and lead by example? We are looking for a strong, compassionate Home Manager to help oversee operations and support individuals...

  • General Manager

    3 days ago

    Tallmadge, Ohio, United States WARDJET Waterjet Full-time

    The General Manager - WARDJet will be a key member of the executive team, responsible for driving the overall strategy, operational efficiency, and growth of our Tallmadge facility. This role requires a dynamic leader with a proven track record in the manufacturing industry, exceptional management skills, and the ability to foster a high-performance culture....

  • Care Manager, LTSS

    1 day ago

    Tallmadge, Ohio, United States Molina Healthcare Careers Full-time

    JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and...

  • Care Manager, LTSS

    4 days ago

    Tallmadge, Ohio, United States Molina Healthcare Full-time

    JOB DESCRIPTION Job SummaryCheck below to see if you have what is needed for this opportunity, and if so, make an application asap.Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for...

  • Care Manager, LTSS

    4 days ago

    Tallmadge, Ohio, United States Molina Healthcare Full-time

    JOB DESCRIPTION Job SummaryRead on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care...

  • Care Manager, LTSS

    1 day ago

    Tallmadge, Ohio, United States Molina Healthcare Careers Full-time

    JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and...

Similar jobs in Tallmadge

Top cities