OFFICE COORDINATOR
2 weeks ago
East Norwich NY, NY, United States
Paramount Pest Management
Full-time
$52,000 - $58,240 Contract
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Paramount Pest Management, a family-owned pest control company in East Norwich, NY, is looking for a dependable, organized, and personable full-time Office Coordinator to join our team.
This is a position working directly with the owner that combines office administration, scheduling, customer service, and inside sales.
We’re looking for someone who is reliable, professional, friendly, confident on the phone, detail-oriented, and comfortable selling without being pushy. The right person should be able to handle multiple priorities, communicate well with customers, posses leadership qualities to dispatch/direct service technicians, and work independently.
Previous experience in customer service, inside sales, scheduling, dispatching, or office administration is preferred. Experience in a home-service business is a plus, but pest-control experience is not required.
Responsibilities Include
- Answering customer phone calls, texts, and emails
- Scheduling and coordinating service appointments in our own CRM software
- Managing and adjusting technicians’ daily schedules
- Speaking with prospective customers about our pest-control services and converting incoming inquiries into scheduled appointments
- Following up with estimates. contracts, and prospective customers
- Identifying opportunities to offer additional services to existing customers when appropriate
- Processing payments and maintaining accurate customer accounts
- Helping keep the day-to-day office organized and running smoothly Experience
- Proven experience in office management or administrative roles within a professional setting.
- Strong background in customer service with excellent communication skills and professionalism.
- Familiarity with software applications and office productivity tools like Microsoft Office Suite (Word, Excel, Outlook, Teams). Join us to be part of a vibrant team where your organizational talent and proactive approach will make a meaningful impact We value energetic professionals eager to grow their careers while supporting our company's success through exceptional office coordination and customer engagement. If you’re interested—or know someone who would be a great fit—please send a résumé and/or a brief introduction to careers@paramountipm.com. Pay: $25.00
- $28.00 per hour Expected hours: 40.0 per week Work
Location:
In person
- Answering customer phone calls, texts, and emails
- Scheduling and coordinating service appointments in our own CRM software
- Managing and adjusting technicians’ daily schedules
- Speaking with prospective customers about our pest-control services and converting incoming inquiries into scheduled appointments
- Following up with estimates. contracts, and prospective customers
- Identifying opportunities to offer additional services to existing customers when appropriate
- Processing payments and maintaining accurate customer accounts
- Helping keep the day-to-day office organized and running smoothly Experience
- Proven experience in office management or administrative roles within a professional setting.
- Strong background in customer service with excellent communication skills and professionalism.
- Familiarity with software applications and office productivity tools like Microsoft Office Suite (Word, Excel, Outlook, Teams). Join us to be part of a vibrant team where your organizational talent and proactive approach will make a meaningful impact We value energetic professionals eager to grow their careers while supporting our company's success through exceptional office coordination and customer engagement. If you’re interested—or know someone who would be a great fit—please send a résumé and/or a brief introduction to careers@paramountipm.com. Pay: $25.00
- $28.00 per hour Expected hours: 40.0 per week Work
Location:
In person