Key Account Manager

You know how to grow business. But you also know the best sales relationships aren't built by simply selling a product. They’re built by understanding a customer’s operation, finding the right opportunities, bringing solutions to the table, and becoming a partner the customer trusts. That’s what we’re looking for in our next Key Account Manager – Knoxville Metropolitan Area At Swagelok North Carolina | East Tennessee, you’ll own and grow a portfolio of industrial customers across our territory. You’ll spend meaningful time in front of customers, learn their applications and business challenges, protect and expand existing relationships, and pursue new opportunities where we can create real value.

What you'll do
• Own your territory. Build account plans, prioritize opportunities, and drive sustainable, profitable growth.
• Build relationships that matter. Develop credibility with decision-makers, engineers, operations, maintenance, reliability, procurement, and other customer stakeholders.
• Solve, don't just sell. Connect customer needs with Swagelok products, services, assemblies, training, engineering support, and custom solutions.
• Find what's next. Identify new customers, applications, projects, and opportunities while protecting and growing existing business.
• Run your business. Maintain a strong pipeline, use CRM and sales processes effectively, forecast opportunities, and make sound commercial decisions.
• Bring the team with you. Partner across Sales, Engineering, Operations, Marketing, and leadership to deliver the right solution for the customer. What we're looking for You’ll likely be a great fit if you bring:
• 5+ years of progressive B2B industrial, technical, outside sales, or account-management experience.
• Experience owning a territory, customer portfolio, pipeline, and account-growth plan.
• A track record of consultative or technical solution selling and navigating complex sales cycles.
• Strong mechanical aptitude and the curiosity to understand how customers' systems and applications work.
• Commercial judgment, accountability, follow-through, and comfort making decisions.
• The ability to build credible relationships and influence people without relying on authority.
• Willingness to travel regularly throughout the assigned territory, including occasional overnight travel. A bachelor’s degree in business, engineering, marketing, technology, sales, or a related field is required. Even better if... You’ve worked with instrumentation, automation, flow control, valves, pumps, reliability, or fluid-system solutions, or you understand industrial markets such as semiconductor, energy, chemical, industrial gas, life sciences, water/wastewater, food and beverage, or advanced manufacturing. The person we're really looking for Someone who is curious enough to ask the right questions, technical enough to understand the application, commercially sharp enough to recognize the opportunity, and accountable enough to follow it through. If that sounds like you, we'd like to talk. Company Overview Swagelok Company is a privately owned, $2.5 billion global leader in fluid system solutions with more than 75 years of manufacturing and industry expertise. Swagelok North Carolina | East Tennessee At Swagelok North Carolina | East Tennessee, we pair the strength of the Swagelok brand with the agility and personal approach of a locally owned business. As an independently owned and authorized Swagelok® sales and service center, we provide products, assemblies, training, and services to customers across several critical industries, including power, chemical, biopharmaceutical, R&D, transportation, and semiconductor. Our territory spans North Carolina, eastern Tennessee, northwest Virginia, and northwest South Carolina.