Administrative Assistant II

About This Position Phoenix is the fifth largest city in the nation and a complex municipal organization delivering essential services to residents, businesses, and regional partners. With more than 15,000 employees across 35 departments, the City relies on effective administrative, financial, and technology services to support essential operations. The City of Phoenix is seeking an Administrative Assistant II within the Technology Services Division (TSD) of the Water Services Department (WSD). Reporting directly to the Assistant Chief Information Officer (ACIO), this position provides high-level administrative, financial, operational, and organizational support to the ACIO and works closely with Technology Services leadership and staff. This is a broad administrative role supporting a complex technology organization. The position coordinates work across teams and supports financial management, procurement, asset management, organizational communications, strategic initiatives, customer engagement, and special assignments. The successful candidate will be organized, responsive, able to manage competing priorities, and willing to develop a working understanding of technology operations and the business needs supported by TSD. The position works closely with the IT Business Operations Manager, Infrastructure Services Manager, Applications Support Manager, and other TSD staff to coordinate work across functional areas. It is a fast-paced, customer-centric environment where priorities can change quickly and multiple assignments may require attention at the same time. The employee will have opportunities to expand knowledge and responsibilities through demonstrated performance. What You Will Do
• Provide executive administrative and operational support to the ACIO, including calendar management, scheduling, correspondence, meeting preparation, communications, and follow-up.
• Coordinate meetings and assignments involving TSD leadership, staff, customers, vendors, and organizational stakeholders, including materials, action items, and follow-through.
• Support strategic planning, technology roadmaps, organizational priorities, technology initiatives, research, reports, presentations, and special assignments. Assist with budget administration, expenditure tracking, financial reporting, forecasting, reconciliation, and financial activities.
• Coordinate procurement activities, purchase orders, invoices, contracts, renewals, subscriptions, and vendor administration.
• Support technology asset management, inventory, lifecycle tracking, replacement planning, and related administrative coordination.
• Work across TSD teams on administrative and operational activities and support customer engagement, communications, surveys, issue follow-up, and commitments.
• Develop and maintain trackers, reports, dashboards, spreadsheets, presentations, records, and other tools supporting TSD operations and leadership decision-making.
• Assist with process improvement, organizational changes, recruitment and onboarding, records management, internal controls, and other administrative functions.
• Coordinate special assignments involving multiple TSD teams and adapt quickly when priorities change while maintaining organization, responsiveness, and attention to detail. WORK SCHEDULE This position is 100% on-site, Monday
- Friday 8am-4:30pm IDEAL CANDIDATE
• The ideal candidate is motivated, proactive, highly organized, and interested in taking on meaningful responsibility in a complex organization.
• Demonstrates initiative and is comfortable taking an assignment, determining next steps, coordinating with others, and following the work through to completion.
• Willing to develop knowledge beyond traditional administrative responsibilities, including technology operations, financial management, financial systems, procurement, asset management, strategic planning, and organizational processes.
• Thrives in a fast-paced, customer-centric environment where priorities can change quickly and success depends on collaboration, responsiveness, and strong follow-through.
• Communicates effectively with executives, managers, technical staff, customers, vendors, and other stakeholders and adjusts communication appropriately for different audiences.
• Demonstrates sound judgment, discretion, responsiveness, attention to detail, and strong follow-through.
• Interested in professional growth and willing to progressively assume greater responsibility based on demonstrated performance. SALARY Pay Range: $67,516.80 to $109,969.60 annually. Hiring Range: $67,516.80 to $99,736.00 annually. Pay Range Explanation
• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit. Benefits A comprehensive benefits package is offered which includes:
• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi. For more details, visit: Unit 007 Benefits Minimum Qualifications
• Three years of professional experience in public administration or governmental research or finance.
• Bachelor's degree in public or business administration or a related field.
• Other combinations of education and experience that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.
• The City

job description
can be found here. Preferred Qualifications The minimum qualifications listed above, plus:
• One year of

experience:
• Supporting budgeting, expenditure tracking, financial reporting, forecasting, reconciliation, or other financial administration activities.
• Utilizing SAP or comparable financial management systems to support administrative, financial, or business operations.
• Coordinating customer, business, vendor, and organizational stakeholder engagement activities, including meetings, communications, issue follow-up, action-item tracking, or coordination of commitments.
• Supporting technology operations, information systems, asset management, inventory, technology lifecycle activities, or related administrative coordination.
• Supporting strategic planning, organizational initiatives, technology roadmaps, business planning, process improvement, or special projects.
• Conducting research and preparing reports, presentations, summaries, spreadsheets, dashboards, correspondence, or other materials used by leadership for planning and decision-making.
• Coordinating procurement activities, purchase orders, invoices, contracts, renewals, subscriptions, or vendor administration.
• Developing and maintaining trackers, reports, dashboards, spreadsheets, records, or other administrative tools used to monitor assignments, financial activities, projects, or organizational operations.
• Two years of

experience:
• Providing administrative or operational support to executives, department leadership, senior management, or other organizational leaders.
• Working in a large, complex organization or operational environment, including public-sector, private-sector, technology, utility, corporate, or other enterprise environments. RECRUITMENT DATES Recruitment closes October 8, 2026. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address. WE ARE HERE TO HELP
• Job interviews may be held by video or audio conference.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form. REFERENCE Admin Asst II, JC:06040, ID# 63083, 10/05/2026, USM, JG,

Benefits:
007 Building the Phoenix of tomorrow. #DoWorkThatMakesPhoenixWork City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.