Oregon Dental Conference Coordinator

Oregon Dental Conference Coordinator (Temporary)
· Organization: Oregon Dental Association (ODA)
· Position Type: Temporary, Part-Time
· Hours: 20 hours per week
· Compensation: $25.00 per hour
· Employment Period: Date of hire through the first week of May 2027
· Reports To: Director of Education & Events
·

Location:
Primarily remote, with occasional in-office work required at the ODA office in Wilsonville, Oregon. On-site availability is required for the Oregon Dental Conference, April 29–May 1, 2027, at the Oregon Convention Center in Portland. Position Summary The Oregon Dental Association (ODA) is seeking an organized, detail-oriented, and customer-service-focused individual to support the planning and execution of the 2027 Oregon Dental Conference (ODC), taking place April 29–May 1, 2027, at the Oregon Convention Center in Portland, Oregon. This temporary, part-time position will work closely with the Director of Education & Events to assist with conference operations, registration, communications, and event technology. The ideal candidate is comfortable working with technology, enjoys helping others, and can manage multiple tasks while maintaining accuracy and professionalism. The position will play an important role in supporting a positive conference experience for attendees, speakers, exhibitors, and other event participants.

Key Responsibilities
Conference Technology & Administration
• Assist with the administration and maintenance of Cadmium, ODA's conference management platform.
• Support conference registration, including processing updates, troubleshooting registration issues, and responding to attendee questions.
• Assist with maintaining accurate information in the conference speaker and exhibitor portals.
• Support updates to the conference website and mobile app, ensuring information is accurate and current.
• Assist with continuing education (CE) certificate administration and troubleshooting.
• Monitor conference data for accuracy and completeness.
• Work with the Director of Education & Events to identify and resolve technology-related issues. Conference Communications & Customer Service
• Serve as a primary point of contact for general conference inquiries through conference@oregondental.org.
• Monitor, organize, and respond to incoming emails in a timely, professional, and helpful manner.
• Answer questions related to registration, schedules, conference logistics, continuing education, and general event information.
• Direct complex questions or issues to the appropriate ODA staff member.
• Maintain organized email communications and track outstanding inquiries requiring follow-up.
• Provide excellent customer service to attendees, speakers, exhibitors, and other conference participants. Conference Planning & Event Support
• Provide administrative and logistical support to the Director of Education & Events throughout the conference planning process.
• Assist with organizing conference materials, tracking deadlines, and maintaining accurate event records.
• Support preparation of attendee communications, event materials, signage, and other conference resources as needed.
• Collaborate with ODA staff and external partners to support conference readiness.
• Assist with additional conference-related projects and tasks as assigned. On-Site Conference Support
• Work on-site at the Oregon Dental Conference, April 29–May 1, 2027, at the Oregon Convention Center in Portland.
• Assist with attendee registration, check-in, and customer service.
• Troubleshoot registration and conference technology issues as they arise.
• Support speakers, exhibitors, and attendees with questions and logistical needs.
• Assist with conference operations and other on-site responsibilities as assigned.
• Support post-conference activities, including CE certificates, attendee inquiries, and administrative wrap-up. Qualifications Required Qualifications
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Strong customer service skills and a professional, friendly demeanor.
• Comfort working with technology and the ability to learn new software systems quickly.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Strong problem-solving skills and a willingness to take initiative.
• Ability to work collaboratively as part of a team.
• Availability to work on-site during the Oregon Dental Conference. Preferred Qualifications
• Previous experience in event planning, conference administration, customer service, or association management.
• Experience with Cadmium or similar event management and registration platforms.
• Experience maintaining websites, mobile apps, or online registration systems.
• Familiarity with professional conferences, continuing education programs, or membership associations. About the Oregon Dental Association The Oregon Dental Association is a professional membership organization dedicated to supporting Oregon's dental community through advocacy, education, and professional resources. The Oregon Dental Conference is ODA's signature continuing education event, bringing together dental professionals, industry partners, and speakers for education, networking, and professional development. To apply, please email your resume and a brief introduction expressing your interest in the position to Alisha Santoyo, Director of Education & Events, at asantoyo@oregondental.org.