Application support analyst

Talan is an international consulting and technology expertise group that accelerates its clients' transformation through innovation, technology, and data. For over 20 years, Talan has been advising and supporting companies and public institutions in implementing their transformation and innovation projects in France and internationally. Present on 5 continents, in 20 countries, the Group, Great Place To Work certified, with more than 7,000 employees, aims to achieve a turnover of one-billion-euro by the end of 2025. With its research and innovation Centre, Talan puts innovation at the heart of its development and intervenes in the technological mutation sectors, such as Artificial Intelligence, Data Intelligence, Blockchains, to avail the growth of major groups and mid-cap companies through a committed and responsible approach. By placing Positive Innovation at the heart of its strategy, the Talan Group is convinced that it is by serving people that technology amplifies its potential for society. Job Description The candidate will perform Application Production Support activities as part of the Equity Derivatives eTrading application support team. This role combines providing real-time support for Equity Derivatives eTrading systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Equity Derivatives business (traders and sales). Role and responsibilities Provide proactive and reactive support for Equity Derivatives applications. Manage real-time incident resolution to minimize trading disruptions. Collaborate with development and product teams for system improvements. Conduct root cause analysis and implement preventive measures. Develop monitoring tools and perform regular system maintenance. Address performance bottlenecks and coordinate resolutions. Serve as a technical interface for traders and business users. Maintain documentation and share best practices within the support team. As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment. Qualifications Bachelors degree in Computer Science, Engineering, Finance, or Quantitative Finance. Minimum 4+ years of experience in front office application production support to the business on a trading desk. Technical proficiency in FIX protocol, SQL, Linux, and scripting. Strong understanding of equities markets, trading systems, and Order Management Systems (OMS). Excellent analytical and problem-solving skills, with the ability to work under pressure. Clear verbal and written communication skills, with a focus on documentation. Proven ability to manage and resolve risks and issues affecting production and end-users. The salary range for this role is US$90,000 - US$140,000. At Talan, we invest in our employees' well-being and empower them with benefits, including: 401(k) retirement plan with company matching. 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out). 8 paid holidays + 5 sick days + 2 personal days per year. Company health, dental, and vision insurance plans + FSA. Voluntary STD and LTD. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr