Senior Systems Analyst

1 week ago

Charlotte, United States Global Channel Management Full time

Senior Systems Analyst Charlotte, North Carolina, United States Compensation: $80.00 - $81.00 (US Dollar) Requirements: 3+ years working with Enterprise Content Management (ECM) systems Mobius preferred 3+ years working with Windows and Linux operating systems 3+ years working with Oracle databases Proficiency with scripting and automation e.g., Batch, Postman, or PowerShell Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues Development/support experience in Java using Spring Framework platform Development/support experience in microservices using containerization and cloud technologies Proficiency with monitoring and alerting tools such as Splunk, Dynatrace, or Grafana Preferred Skills: Experience with ITIL applications such as ServiceNow Proficiency with webserver technology, Apache Tomcat preferred Experience with mainframe Experience with network load balancing such as F5 Experience with creation and administration of SharePoint and Confluence Ability to handle complex operational tasks and recommend processing and technology changes Ability to work with multiple business and IT partners in a production support and/or development role Detailed oriented and collaborative Work on production issues to provide timely diagnostics, recommendations and resolution Interface with upstream and downstream applications and business operations teams on issues and problems Identify areas of improvement in end user support, implementing automation and monitoring Interpret and appropriately triage IT issues reported by users Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues Learn new technologies as requested Participate in an on-call rotation and respond to after-hours issues as needed #J-18808-Ljbffr

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