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Senior Business Analyst, ServiceNow GRC/IRM

3 weeks ago


Elk Grove Village, United States KellyMitchell Group Full time

Job Summary: Our client is seeking a Senior Business Analyst, ServiceNow GRC/IRM to join their team This position is located in Chicago, Illinois. Duties: Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks Conduct business process analysis to identify inefficiencies and make recommendations for improvement Collaborate with the technical team to ensure the configured solution aligns with the documented functional requirements Create and configure dashboards and reports to provide stakeholders with clear visibility into the organization's risk and compliance posture Develop test plans, assist with user acceptance testing (UAT), and ensure the solution meets acceptance criteria Provide ongoing support and clarification for implemented IRM solutions, acting as the subject matter expert Stay up-to-date with ServiceNow IRM product releases and evolving GRC industry trends Desired Skills/Experience: Bachelor's degree in a relevant field, or equivalent professional experience 10+ years of professional experience in risk management, GRC, or a related field, demonstrating an in-depth understanding of enterprise risk, and controls processes 5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self-Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management In-depth knowledge of GRC and risk management frameworks and best practices Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and non-technical stakeholders Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $74.00 and $94.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.