Title & Other Asset Collector

2 weeks ago

Luzerne, United States Northwest Bank Full time

Job Description This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and making appropriate judgment credit decisions. This position is eligible for a shift differential. Essential Functions Comply with Company policy and procedure Comply with federal and state regulations Develop use of Signature, collection system, and Nautilus Develop use of phone software systems Identify and resolve Branch office collection issues Prepare loan modification and repayment plans Recommend accounts to repossession Recommend accounts for charge-off Prepare and analyze departmental reports Meet departmental service standards Coordinate collection efforts with offices Review documentation for data integrity Ensure appropriate modifications, extensions, renewals, deferrals, and re-ages Analyze delinquent account records Update records of past due accounts Attempt to obtain quality right party contact with borrower and co-borrower Attempt to obtain voluntary payment of debt Confirm location of vehicle and condition Advise on related laws, regulations, policies, and procedures Negotiate appropriate payment agreements Monitor payment progress effectively Maximize methods of skip tracing Identify and refer accounts requiring legal action Ensure timely collections efforts Assist borrowers with forced place insurance Mitigate losses to the Company Coordinate efforts with commercial collections (Loss Mitigation Department) Coordinate with acquisition coordinator to repossess titled asset Coordinate with recovery department for judgments as needed Coordinate with impound, law enforcement, and insurance companies as needed Coordinate with Bankruptcy Specialist Coordinate collections with Branch Offices Make appropriate credit judgment decisions Pacify non-cooperative customers Recommend improvements to procedures Recommend fee-generating alternatives Recommend service / delivery enhancements Analyze / investigate to resolve questionable payments or charges Attempt to out-perform delinquency expectations Minimize departmental non-payroll costs Manage personal workload/workflow Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred High school diploma or equivalent 3-5 years of customer service / administrative experience Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

  • Title & Other Asset Collector

    7 days ago

    Luzerne, PA, United States Northwest Bank Full time

    Job Description This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and...

  • Title & Other Asset Collector

    1 week ago

    Luzerne, PA, United States Northwest Bank Full time

    Job Description This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and...

  • Title & Other Asset Collector

    2 weeks ago

    Luzerne, PA, United States Northwest Bank Full time

    Job Description This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and...

  • Asset Protection Investigator, 2nd Shift

    4 days ago

    Luzerne County, United States Saks Fifth Avenue Full time

    job description Who We Are:Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging...

  • Customer Service Associate I

    2 weeks ago

    Luzerne, United States Family Dollar Full time

    Weu2019re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep...

  • Customer Service Associate I

    6 days ago

    Luzerne, PA, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store...

  • Customer Service Associate I

    1 week ago

    Luzerne, PA, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store...

  • Customer Service Associate I

    2 weeks ago

    Luzerne, PA, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store...

  • Customer Service Associate I

    5 days ago

    Luzerne, PA, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store...

  • Registered Nurse

    1 week ago

    Luzerne, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is seeking a Registered Nurse (RN) Home Health for a nursing job in Luzerne, Pennsylvania.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNDuration: OngoingEmployment Type: Staff We have a Weekend Registered Nurse opportunity open now doing home health visits throughout Luzerne County. Flexible schedules, 1:1 care,...