Asset Protection Investigator, 2nd Shift

job description Who We Are:Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels.Role Summary:The Asset Protection Investigator assists in monitoring the workplace through patrols, cameras or other surveillance methods for safety and access issues. They will also collect, process, and maintain evidence collected during an investigation. Finally, they will participate in preparing written reports and may perform security audits.Role Description:Investigate MNR’s (Merchandise not Received) Emails and Google Doc sheet from India Team & request from Customer ServiceInvestigate IRR’s (Irregular Returns Receive) Emails and Google Doc sheet from India TeamInvestigate RNR’s (Returns not Received) Emails and Google Doc sheet from India TeamInvestigate Packing Status Orders Emails from OperationsInvestigate ChargebacksMan the Metal DetectorsMan the HR Lobby during Hiring Events for 8 hoursBe available to HR during Terminations in the case an associate is aggressive or upsetReview each associate accident / incident and provide video to HR and Safety ManagerCheck in and out trucks at the Drivers GateVerify outgoing seals from receiving dock and Outbound trailers at gateFire Walk when Fire system is not working properlyUpdate AP Communication board - Returns/ Transfers Jewelry Escort to the jewelry roomEscort ICQA during replenishing the safe with jewelry itemsPull jewelry items from the safe with ICQA for Orders, Transfers and RTV’sJewelry Safe Audit with ICQASwiss Log Rack AuditsInvestigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floorAudit Swisslog clerks to make sure clerks are using the two person rule when entering the floorRespond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situationsConduct internal investigationsReview video upon request from Sr. Management and HR for associate issuesCompile monthly MNR/ IRR statistics - Complete monthly department audits - Gift Card disposal with Iron MountainCreate badges for new hiresReplace lost temp or full time associate badgesConduct orientation with each new temporary associate on their first dayIssue Lockers to New HiresEnsure each individual that enters the building has a badge - API’s complete daily recap reportProcess DIF pallets at the compactor bayInspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry roomsIssue building passes for items that are entering and leaving the building by associatesOutbound trailer status report at the end of overnight outbound shiftMonitor OBFC CamerasMonitor weather during extreme weatherLock and open the Facility daily Maintain surveillance of the property via CCTV and physical inspections, including perimeter checks.Check inbound and outbound drivers and trailers to maintain yard.Ensure the DC is a safe environment for all.Respond to medical situations and render first aid when needed.Greet associates and visitors on arrival; perform bag checks on departure.Conduct investigations into internal and external theft and shortages.Maintain strong, positive partnerships within the DC associate, management, and Asset Protection teams.Key Qualifications:Must possess excellent verbal and written communication skillsKnowledgeable of various systems (ie: CCTV, access control, alarms, etc.)Excellent computer and organizational skillsAbility to effectively communicate and interact with all levels of facility managementMust be able to maintain a high level of confidentialityMust be able to multi-task and follow directionsProblem solving skillsEffective time managementAbility to work in all weather conditionsExcellent written and verbal communication skillsPrevious retail and/or distribution center Loss Prevention experience preferredPhysical Requirements:The incumbent is required to possess and sustain physical requirements including but not limited to:Standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedlyWalking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull or lift up to 50 lbs.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.