Systems Administrator

Overview Join to apply for the Systems Administrator role at Agilix Solutions. Agilix Solutions is seeking a talented and experienced Systems Administrator to join our diverse and growing team. The role reports to the Vice President of Information Technology. Responsibilities Respond to help desk ticket requests when users have technical issues with PCs, IT-supported systems, applications, servers, etc. Maintain daily performance of computer systems, servers, backups, printers, network, and other IT equipment. Install, modify, and repair computer hardware, peripherals, and software. Analyze and troubleshoot programs, applications, and tools to resolve problems as they arise. Follow up with staff and clients to ensure issues are resolved. Assist with the implementation and coordination of new IT processes and procedures. Continuously update and audit assets, computers, and end-user accounts to ensure an accurate and secure environment. Identify and respond to security incidents or concerns using approved tools and methods. Ability to sparingly work outside normal business hours (nights and/or weekends) based on project, maintenance, or emergency needs. Ability to manage smaller IT projects and report status to supervisor on a consistent basis. Qualifications 5+ years of experience in an IT Helpdesk or similar supportive role (will consider work experience with education). Associates or Bachelors Degree in Computer Science or other IT-related field preferred but not required. Experience in inventory and asset management of hardware. Detail-oriented with strong customer service, teamwork, technology, organizational, communication (written and verbal), problem solving, and time management skills. Strong customer service skills with ability to understand root causes and enable users to learn how to resolve issues proactively when possible. Ability to document 100% of issues in ticketing software for tracking and review. Skilled in Microsoft 365 and administration tools, Windows PC and server OS, and VMware. Ability to quickly learn additional systems and administration tools unique to Agilix. Physical Requirements Must be able to sit and/or stand for long periods for daily duties or project work. Must be able to lift up to 40 pounds as needed. Company-Provided Benefits Medical Insurance Dental Insurance Vision Insurance Health Savings Account (Employer contributions for 1st year only) 401(k) (Company match contributions and discretionary annual profit-sharing plan) Company Sponsored Life Insurance Company Sponsored Short-Term Disability Company Sponsored Long-Term Disability Employee Assistance Program Monthly allocation of work-from-home days Voluntary Benefits Legal Services Critical Illness Life Insurance Dependent Care/FSA About Agilix Solutions With a history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to customers in the industrial, commercial, and construction markets. We have partnerships with manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions. Equal Opportunity Agilix Solutions is an Equal Opportunity Employer. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, or veteran status. Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, and opportunities are administered without discrimination. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries: Wholesale St Louis, MO candidates encouraged to apply. Referrals increase your chances of interviewing. Sign in to set job alerts for System Administrator roles. #J-18808-Ljbffr