Lead Veterinary Technician

Head Veterinary Technician(Port St. Lucie, FL | Tradition)Company OverviewAt Live with Grace Animal Hospital our mission is to deliver compassionate, high-quality veterinary care that supports our client's pets through every stage of life. We believe pets are family and we're dedicated to treating each patient with kindness, respect, and personalized attention. We value clear communication, continued learning, and preventative care to help pets live longer, healthier lives.Located in the Riverland Town Center at Tradition, Live with Grace Animal Hospital is proud to serve the local community with a full range of veterinary services, from routine wellness exams and vaccinations, to advanced diagnostics, surgery, dental care, and more. We also offer specialized services like acupuncture, therapeutic rehabilitation, senior pet care and nutrition plans for our patient's unique needs.Position SummaryLead with compassion. Teach with purpose. Elevate care with grace.At Live with Grace Animal Hospital, our Head Veterinary Technician helps shape the standard of care in an environment where calm energy, collaboration, and clinical excellence come together. This leadership role is designed for an experienced technician who thrives on mentorship, teamwork, and the opportunity to help build a hospital that truly embodies Fear Free care where pets and people alike feel safe, respected, and genuinely cared for.The Head Veterinary Technician is more than a skilled clinician; they set the tone for our medical team. Through calm confidence and compassionate leadership, they guide technicians and assistants to deliver exceptional care and seamless communication. By modeling excellence in every interaction, this leader ensures that each patient and client experience reflects our mission: Fear Free care for pets and their people. Ultimately, the Head Technician upholds medical excellence while fostering a culture of grace, efficiency, and emotional well-being across the entire team.WHY YOU'LL LOVE WORKING HEREAt our practice, you'll join a culture built on grace, trust, and genuine teamwork, where every voice truly matters. You'll work in a brand-new, Fear Free Certified facility thoughtfully designed for calm, comfort, and efficiency. Here, you'll have the opportunity to shape hospital protocols, mentor future leaders, and grow your career alongside a supportive ownership and leadership team. We offer competitive compensation, a CE allowance, uniform reimbursement, and sponsorship for Fear Free certification. In our collaborative, drama-free environment, you'll find transparency, work-life balance, and respect at the heart of everything we do.Core ResponsibilitiesLeadership & Team DevelopmentCollaborate with the Medical Director and Practice Manager to define clinical standards, shape training programs, and drive operational excellence across departments.Empower, coach, and elevate a talented medical team by modeling Fear Free handling and patient-first care.Support recruiting, onboarding, and continuous training of medical support staff.Develop and oversee technician workflows, ensuring efficiency, accuracy, and adherence to protocols.Partner with the Practice Manager and Medical Director to identify skill gaps, create growth opportunities, and foster a positive culture.Lead daily huddles and coordinate interdepartmental communication to ensure smooth hospital flow.Medical & Technical ExcellencePerform and oversee all advanced technical procedures, including anesthesia administration, intubation, induction/monitoring, dental radiography, and surgical preparation and assistance.Perform and oversee laboratory diagnostics and analysis, including blood draws, urinalysis, x-rays, blood typing, blood smears, fecals, ear/skin cytology, Gram stains, fungal cultures and related laboratory analyses-to gather critical information aiding in patient diagnosis.Maintain oversight of anesthetic safety standards, patient monitoring protocols, and pain management plans.Ensure accurate, timely, and Fear Free-minded restraint and handling of patients for all procedures.Support the veterinarians in managing complex medical cases, maintaining continuity of care, and providing clear communication between doctor, technician, and client.Client Care & CommunicationEducate clients on treatment plans, preventive care, nutrition, and home care instructions with empathy and clarity.Ensure every client interaction upholds the Live with Grace promise: calm, compassionate, transparent communication.Support client service representatives with medical insight when appropriate, fostering teamwork across departments.Build and maintain strong client relationships through the Live with Grace core values, to ensure a supportive experience for all pets and their owners.Operational OversightEvaluate workflows, introduce tools or systems to enhance team utilization, and ensure the medical team functions at its highest level of capability and joy.Partner with the Practice Manager in maintaining accountability for inventory management, ordering, and controlled substance logs.Monitor and ensure proper equipment function, maintenance, and calibration.Participate in educating team members on hospital protocols and safety standards (OSHA, DEA, infection control, Fear Free).Maintain and audit accurate medical records and diagnostic documentation within ezyVet.Partner with leadership to review and refine the Doctor first workflow efficiency, quality metrics, and team utilization.Culture & Fear Free StandardsChampion a Fear Free and emotionally intelligent workplace culture.Promote staff well-being and patient emotional health through gentle handling, noise and scent control, and patient-specific stress-reduction strategies.Model compassion, gratitude, and respect in all interactions, with patients, clients, and teammates alike.QualificationsCredentialed Veterinary Technician (CVT/LVT/RVT) in good standing, or eligibility for licensure in Florida is preferred.5+ years of progressive clinical experience demonstrating excellence in anesthesia, surgery, dentistry, and advanced patient care.3+ years of leadership experience as a Head or Lead Technician, including oversight of a team of 5 or more technicians and assistants.Proven ability to mentor and develop team members, foster accountability, and uphold medical and Fear Free standards.Strong interpersonal and communication skills with a focus on collaboration, emotional intelligence, and client education.Demonstrated commitment to patient comfort and low-stress handling, aligned with the Fear Free philosophy.Highly organized, dependable, and able to balance clinical, operational, and leadership priorities with calm professionalism.Passionate about building a positive, growth-oriented culture that reflects the Live with Grace mission and values.