Vice President, Enterprise Logistics

Overview:At 1-800-FLOWERS.COM, Inc., we believe delivering smiles starts with delivering excellence. The Vice President, Logistics will lead our global logistics strategy and operations across all brands and business units - from imports and exports to domestic parcel and eCommerce fulfillment. This executive will drive end-to-end supply chain optimization, global transportation strategy, and cost efficiency initiatives that support business growth and customer satisfaction. The ideal candidate is a visionary logistics leader who can balance strategic planning with operational execution, leveraging data analytics, innovation, and strong partnerships to deliver world-class logistics performance.Key ResponsibilitiesStrategic Leadership Develop and execute a comprehensive logistics strategy that optimizes global transportation, import/export operations, and parcel/eCommerce logistics across North America and international markets. Partner cross-functionally with Sourcing, Manufacturing, Distribution, and Finance to ensure logistics supports overall business goals and customer experience. Drive long-term logistics planning and transformation initiatives, integrating digital tools, automation, and analytics to improve visibility, efficiency, and cost performance. Champion innovation and continuous improvement across the logistics organization. Global Import & Export Management Lead the Import/Export teams managing product flow into the U.S., China and Canada (primarily from Asia, Europe and South America) and exports globally. Oversee carrier and freight forwarder negotiations, including steamship line contracts, drayage, air freight, and customs brokerage. Build and maintain global logistics partnerships that strengthen reliability, flexibility, and cost competitiveness. Ensure compliance with international trade regulations and customs requirements while maintaining timely and cost-effective product movement. Parcel / eCommerce Logistics Oversee all parcel and eCommerce logistics operations, including domestic and international parcel delivery, returns management, and customer fulfillment. Lead global parcel contract negotiations through RFPs, bid analysis, and volume forecasting. Manage performance of global parcel service providers, ensuring accountability to service-level standards. Develop dashboards and analytics to monitor carrier performance, cost trends, and delivery KPIs in real time. Drive process improvements in shipment visibility, exception management, and cost control. Operational Excellence & Analytics Create data-driven reporting and analytics to measure performance, identify trends, and guide decision-making. Maintain and report key performance indicators (KPIs) across freight, parcel, and distribution operations. Partner with Finance to manage import and logistics budgets, track cost savings, and report financial impact. Implement and maintain business systems, ERP integration, and digital tools to support a scalable, high-performing logistics function. Team & Organizational Leadership Lead, mentor, and develop a high-performing global logistics team. Foster a culture of collaboration, accountability, and continuous learning across all logistics disciplines. Align the logistics organization around clear goals, metrics, and operational standards. Bachelor's degree required; advanced degree in Supply Chain, Logistics, or International Business preferred. 15+ years of progressive leadership experience in global logistics, transportation, and eCommerce operations (retail, consumer goods or omni-channel industry preferred). Proven expertise in global freight forwarding, steamship line negotiation, and parcel/eCommerce carrier management. Strong understanding of customs compliance, import/export regulations, and international logistics markets. Exceptional negotiation, financial acumen, and analytical skills. Advanced proficiency in MS Office (Excel, Power BI, Access, PowerPoint) and ERP systems (SAP preferred). Demonstrated ability to lead organizational change, leverage innovation, and deliver measurable improvements in cost, service, and efficiency. Excellent communication, influencing, and executive presentation skills.