Director of Solutions Engineering

Digi Security Systems is a leading low voltage security integrator specializing in providing cutting-edge security solutions, including video surveillance, access control, intrusion detection, and more. With multiple branches, we are dedicated to delivering exceptional customer experiences and industry-leading security technology to clients across various sectors.Position OverviewWe are seeking a dynamic and results-driven Director of Solutions Engineering to join our team. This key leadership position will oversee the Solutions Engineering department at every Digi location, including owning the solutions engineering policies and processes, develop manufacturer relationships, manage construction services, and lead our research and development lab and demo equipment roadmap. The Director of Solutions Engineering will play a critical role in ensuring the highest quality of bespoke commercial security system design and customer satisfaction across all branches. This is an in-person role that can be based out of the following locations: Dallas, Houston, San Antonio, Austin or NW Arkansas.Key ResponsibilitiesManage, mentor, and develop the Solutions Engineering teamEnforce standards for design quality, quote accuracy, and turnaroundAlign SE capacity with sales pipeline and project timelinesAdministrate and optimize the site survey process and deliveryContinuously improve estimating tools, templates, and processesEvaluate and lead manufacturer discount programs and vendor relationshipsEnsure quote design reviews and presentations are delivered to the highest qualityOversee and administrate the construction bid market sales motionReview proposals for accuracy and technical validityOwn manufacturer training and certification program status adherenceTrack SE capacity and flag overloadOwn R&D lab and demo equipment roadmapDirect supervision of our Solutions Engineering teamMaintain competitor pricing data library and strategically adjust pricing motion on historical information. QualificationsExperience: 5+ years of experience in solutions/sales engineering in the commercial security systems or low voltage industry.Leadership: Proven track record of leading and developing high-performing solutions engineering teams in a multi-location environment.Technical Knowledge: Candidates must have a strong understanding of low voltage systems, security technologies, and industry best practices.Communication: Excellent verbal and written communication skills, with the ability to interact with technical teams, clients, and executive leadership.Problem Solving: Demonstrated ability to solve complex design and engineering challenges while maintaining a customer-centric approach.Education: Bachelor's degree in business, engineering, or a related field is preferred, or equivalent work experience. Benefits3 weeks vacation accrual rate after first year of employmentPaid sick time included7 company-wide paid holidays throughout the year401k plan w/corporate matching structureFull health benefits offered - medical, dental and visionIncluded life and long-term disability insurance, additional available for purchaseAccident/critical illness insurance available for purchaseRequired training/licensing paid for by companyVoluntary professional development opportunitiesCompany laptop, company phone, uniforms and gear Physical RequirementsMust be comfortable utilizing a computer in an office setting for long periods of time.Must be comfortable traveling to and working on job-sites.Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.