Senior Manager, AML Managed Services

Position Summary

Senior Manager, Regulatory Risk and Forensic Operate
Anti-Money Laundering (AML) Managed Services
Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organizations. Join our team and use advanced data, AI, emerging technologies, and industry insights to help clients bring clarity from complexity and accelerate their path to value creation.
Recruiting for this role ends on December 15, 2026
The work you'll do
As a Senior Manager you will work across sales, solution architecture, delivery, legal, risk, compliance, finance, and third-party teams to design operating models that are compliant, high quality, commercially sound, legally supportable, and deliverable at scale. You will also help clients assess AML and sanctions risks, improve financial crime compliance processes and technology, and execute complex remediation, monitoring, testing, and control programs.
In this role, you will likely be involved in the following:
Business development, deal shaping, and solutioning
Sell, shape, and structure large AML Managed Services and Operate opportunities, partnering with sales and solution architecture teams on pursuit strategy and solution design.

Support client negotiations by explaining and defending proposed risk, compliance, quality, operating model, and legal positions.

Embed the cost of AML compliance, controls, quality assurance, and governance into final bid models.

Challenge solution assumptions where they create delivery, regulatory, contractual, financial, or operational risk.

Work with commercial teams to balance client requirements, delivery feasibility, and provider risk appetite.

Support transition planning so the handoff from sales to delivery preserves agreed control standards and operating expectations.

Contribute to building Business Process as a Service (BPaaS) capabilities within the Regulatory, Risk & Forensic portfolio.
AML and sanctions delivery leadership
Lead delivery for large AML Managed Services and Operate engagements, with accountability for execution quality, client outcomes, and delivery discipline.

Provide regulatory, operational, and technology insights on financial crime topics, including AML, Know Your Customer (KYC), sanctions, and Office of Foreign Assets Control (OFAC) compliance.

Assess AML and sanctions risks at the enterprise and business unit levels.

Oversee large-scale programs, including transaction monitoring lookbacks, KYC remediations, internal controls assessments, internal investigations, and independent testing.

Analyze and improve financial crime compliance processes, systems, and technology.

Develop and implement corrective action plans to resolve identified issues and help clients reduce the risk of similar issues recurring.

Keep current with regulatory developments, supervisory expectations, and evolving practices in financial crime compliance.
Risk, controls, quality, and legal integration
Map proposed services to relevant AML, sanctions, financial crime, privacy, and industry requirements, as applicable.

Identify delivery, operational, financial, compliance, contractual, and third-party risks within proposed deal scope.

Design and embed control frameworks, internal checks, quality assurance processes, and governance mechanisms to reduce the risk of service failures.

Coordinate internal risk and compliance reviews and support required approvals before deal submission or contract sign-off.

Work with delivery and quality teams to define clear service level agreements and key performance indicators.

Partner with legal teams to support contract terms related to liability, indemnity, exit provisions, service obligations, dispute handling, and remediation activity.

Identify third-party and subcontractor risks connected to proposed service models.

Define practical protocols for managing service breaches, escalations, disagreements, and remediation activity.

Confirm that proposed operating models align with quality, legal, regulatory, and compliance expectations before client sign-off.
Stakeholder and team leadership
Prepare and present clear, concise reports, proposals, and presentations to senior leaders at clients and within Deloitte.

Serve as a senior coordination point across sales, solutioning, delivery, legal, risk, compliance, finance, and