Director Business Development

Awarded Best Quality of Care - Once Again

Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most.

At Community Hospice & Palliative Care, we're honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers.

We're here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay.

The Director of New Business Development provides strategic leadership for enterprise growth, market development, health-system and payer partnerships, referral development, and access strategy across Community Hospice & Palliative Care. The Director is responsible for identifying market opportunities, developing, and executing growth strategies, strengthening strategic and referral-source relationships, and leading the organization's business development and community outreach functions. The position works collaboratively across Access/Admissions, clinical operations, medical services, marketing and communications, finance, compliance, and executive leadership to ensure growth strategies are operationally achievable, financially responsible, compliant, and aligned with organizational priorities.

Position Details

• Work Location: Jacksonville Florida Area and surrounding counties
• Days/Hours: Monday - Friday 8:00am-5:00pm
• Compensation: Base Salary ($120,000-175,000), plus individual and team commissions, full benefits package including 23 days PTO annual

Essential Functions

The Director develops and maintains strategic relationships with hospitals and health systems, physician practices, skilled nursing and long-term care organizations, managed care and other payer organizations, Accountable Care Organizations, community partners, and other entities that support expanded access to hospice and palliative care services.
Success is measured through sustainable growth, market performance, referral development and retention, strategic partnership development, achievement of established business development goals, and timely and appropriate access to care.

• Enterprise Growth & Market Strategy
• Leads the development and execution of business development and growth strategies aligned with the organization's mission, strategic plan, financial objectives, and community needs.
• Conducts ongoing market analysis to identify growth opportunities, competitive trends, referral patterns, market share, service gaps, payer dynamics, and other factors affecting organizational growth and market position.
• Develops and recommends market priorities, territories, resource allocation, growth initiatives, and business development strategies based on data, organizational capacity, and identified opportunities.
• Health-System & Strategic Partnerships
• Develops and maintains strategic relationships with hospitals, health systems, physician practices, skilled nursing and long-term care organizations, community partners, and other healthcare organizations.
• Identifies and develops new strategic partnerships and business opportunities that support organizational growth, service expansion, and integration across the healthcare continuum.
• Serves as a senior organizational representative with key referral sources and strategic partners and provides leadership intervention when relationship, service, or access concerns arise.

Payer & Value-Based Strategy

• Collaborates with executive leadership to identify and develop opportunities involving commercial and government payers, managed care organizations, Accountable Care Organizations, value-based care arrangements, and other emerging healthcare delivery and reimbursement models.
• Participates in evaluating new business opportunities and strategic arrangements based on market opportunity, operational feasibility, financial impact, organizational readiness, and strategic alignment.
• Referral & Acces