Service Technician

Job DescriptionJob DescriptionOverview: CRA is the leading manufacturer of pool enclosures, screened lanais, and screened front entries in Florida. We are a family owned, local business that is embedded within the communities we serve. We are looking to hire an enthusiastic and hardworking quality technician with a good eye for detail. You will be responsible for performing service and repairs on our company products and addressing issues that may arise. To ensure success as a Service Technician, you should have a strong working knowledge of pool cage manufacturing, excellent visual awareness, and the ability to work with minimal supervision. You should have the fortitude to drive accountability and quality across a diverse manufacturing team. Ultimately, a top-class quality technician can efficiently monitor the integrity and quality of products without impeding production rates.Responsibilities for Quality Control Technician:Perform on-site repairs, including but not limited to aluminum pool cage frame repairs, screen replacements, and structural adjustments.Execute warranties and manage change orders as per client requests, ensuring compliance with company standards and client satisfaction.Inspect and diagnose issues with aluminum pool cages, recommending appropriate solutions and repair plans.Maintain accurate records of service activities, including job details, parts used, and customer interactions.Provide excellent customer service, addressing client concerns and providing clear communication regarding service progress.Manage and maintain service equipment and tools, ensuring they are in good working condition.Maintain a clean and organized service vehicle and ensure it is fully stocked with necessary materials.Collaborate with the office team to schedule appointments and prioritize urgent service needs.Qualifications for Service Technician:High school diploma or general education degree (GED) requiredAbility to read technical drawings preferredAbility to use a variety of precision measuring tools, including micrometers and calipersMinimum of 2-5 years of inspection, service and/or production experienceStrong working knowledge of various mathematical concepts including fractions, angles, and imperial measurementsAbility to lift and/or move up to 60 pounds when neededSpecific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception.Demonstrated ability to work independently with minimal supervisionAbility to engage the team to explain quality issue findings and address solutionsAttention to detail and excellent organizational skillsActive drivers license requiredSpanish speaking a plusAccountability:· Reports to Branch Manager for all responsibilities.· Excellent opportunity to join a leading company with a proven track record of successful growth.With CRA, you will enjoy:Competitive hourly pay with a consistent schedule.Great benefits package, including Medical/Dental/Vision insurance and 401kSupplemental Insurance including Accident/Hospital/Disability/Critical Illness/Term LifePaid vacation time off and holiday payA family atmosphere aimed at ensuring your successWe are an Equal Opportunity Employer and operate a drug-free workplaceCompany DescriptionAt CRA we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally installed pool cages, screen enclosures, rescreening, car ports, pool deck paver systems, drainage gutters, soffit/fascia, aluminum fencing, customer railing systems, and welded products.We are dedicated to building a positive, fun, and team-spirited workplace. We are passionate and committed to a family workplace culture As one of the fastest growing companies in Southwest Florida for the past 30 years, we are extremely proud of our employees’ achievements.In compliance with all provisions of Executive Order 11246, all qualified applicants will receive consideration or employment without regard to race, color, religion, sex or national origin.Company DescriptionAt CRA we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally installed pool cages, screen enclosures, rescreening, car ports, pool deck paver systems, drainage gutters, soffit/fascia, aluminum fencing, customer railing systems, and welded products.\rWe are dedicated to building a positive, fun, and team-spirited workplace. We are passionate and committed to a family workplace culture As one of the fastest growing companies in Southwest Florida for the past 30 years, we are extremely proud of our employees’ achievements.\r\rIn compliance with all provisions of Executive Order 11246, all qualified applicants will receive consideration or employment without regard to race, color, religion, sex or national origin.