IT Support Specialist
5 days ago
Job DescriptionJob DescriptionIT SpecialistThis position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to troubleshoot problems and advise on the appropriate action in an expeditious manner with a positive attitude; and establish and maintain effective working relationships with customers, team members and management.JOB TASKS & RESPONSIBILITIES· Reports and works with assigned lead to set priorities· Respond to requests for technical assistance in person, via phone, remotely; will require local travel between facilities· Diagnose and resolve technical hardware and software issues· Maintain access control systems, CCTV systems, and use multiple third-party systems· Follow standard help desk procedures/protocol· Identify and escalate situations requiring urgent attention; inform management of recurring problems· Track and route problems and requests and document resolutions· Program DVR/NVR camera systems for installation and remote access· Maintain documentation including inventory, ticket tracking and assigned project work· Stay current with system information, changes and updates· Prepare computer desktops, laptops, and servers for deployment· Level 1 Triage Support peripheral hardware (printers, scanners, accessories) REQUIREMENTS· Requires two years of related experience or equivalent.· Knowledge of Windows server and desktop operating systems.· PC and server hardware and configuration including related peripherals.· Thorough knowledge of Word, Excel, Power Point, Active Directory, Outlook, Email clients; ability to learn health care-specific applications.· Knowledge of virtualization, A+ and/or Microsoft Certifications.· Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or PC issues.EDUCATION & EXPERIENCE· Bachelor's degree preferred· Working knowledge of fundamental operations of relevant software, hardware and other equipment· Knowledge of LAN/WAN, Cisco Meraki preferred· Knowledge and experience of customer service practices· Related experience and training in troubleshooting and providing help desk supportOpportunity/GrowthJob Type: Full-timePay: $26 and up based on skill level and knowledgeBenefits:Health insurancePaid time offCommission and bonus opportunitiesSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:IT support: 2 years (Required)Work Location: One central location, but will travel to multiple local sites on a daily basis
-
IT Support Specialist
3 days ago
Decatur, United States DEKALB PREPARATORY ACADEMY, INC. Full timeJob DescriptionJob DescriptionJob Description: IT Support SpecialistDeKalb Preparatory AcademyDeKalb Preparatory Academy, a K-8 charter school located in DeKalb County, Georgia, serving approximately 585 students and 100 staff members, is seeking a dedicated and skilled IT Support Specialist. This individual will play a vital role in supporting the daily...
-
Recovery Support Specialist
2 weeks ago
Decatur, Illinois, United States Heritage Behavioral Health Center Full timeRecovery Support Specialist – Decatur, IllinoisSalary:High School or GED: $18.00/hour + 56 paid days off annuallyCertified Recovery Support Specialist (CRSS): $23.00/hour + 56 paid days off annuallySalary range is based on education, experience, and certificationSchedule: Full-Time | Every other Friday off (paid wellness day)Looking for a career where your...
-
Engineering Support Specialist
2 days ago
Decatur, United States Ameren Corporation Full timeEngineering Support Specialist page is loaded## Engineering Support Specialistlocations: Decatur, ILtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 20, 2026 (12 days left to apply)job requisition id: 032609**About Ameren Illinois**Ameren Illinois provides electric transmission and distribution service and...
-
Engineering Support Specialist
2 weeks ago
Decatur, United States Ameren Full timeAbout Ameren Illinois Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities. Our benefits include: Medical...
-
Engineering Support Specialist
2 weeks ago
Decatur, United States Ameren Full timeAbout Ameren Illinois Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities. Our benefits include: Medical...
-
Customer Support Specialist
1 week ago
Decatur, United States Marvin Full timeJob Overview: Are you passionate about problem-solving and building relationships with customers? Join Marvin as a Customer Support Specialist, where you'll be the primary resource for our dealers and customers seeking assistance. You'll guide users through product inquiries, warranty issues, and system navigation while providing a seamless and compassionate...
-
Front Desk Support Specialist
2 weeks ago
Decatur, Illinois, United States Mercer University Full timeApplication Instructions:External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the...
-
Decatur, IL, United States Heritage Behavioral Health Center Full timeCommunity Support Specialist - Justice-Impacted Salary: High School or GED + 5 years' experience: $23.00/hour + every other Friday paid off Bachelor's Degree: $25.00/hour + every other Friday paid off Salary is based on education, experience, and licensure or certification Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday, 8...
-
Community Support Specialist
3 days ago
Decatur, IL, United States Heritage Behavioral Health Center Full timeCommunity Support Specialist - Decatur, IllinoisSalary: High School or GED + 5 years' experience: $23.00/hour + every other Friday paid off Bachelor's Degree: $25.00/hour + every other Friday paid off Salary is based on education, experience, and licensure or certification Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday, 8...
-
Community Support Specialist
1 day ago
Decatur, IL, United States Heritage Behavioral Health Center Full timeCommunity Support Specialist - Decatur, IllinoisSalary: High School or GED + 5 years' experience: $23.00/hour + every other Friday paid off Bachelor's Degree: $25.00/hour + every other Friday paid off Salary is based on education, experience, and licensure or certification Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday, 8...
