Senior Business Systems Analyst

The ideal candidate is a DMV resident with over 11 years of experience as a Business Analyst. They should have extensive experience in requirements gathering and documentation, a solid understanding of the Software Development Lifecycle (SDLC), and at least 5 years of hands-on experience using data analysis and reporting tools (e.g., Power BI, Tableau), SQL, and process modeling tools (e.g., Visio)RequirementsDegree required:Bachelor's degree in IT or related field or equivalent experience; or a current Project Management Professional (PMP) Certification Years of work experience: 11 year(s) looking for an experienced Senior Business Systems Analyst for the Medicaid Data Warehouse Team at DHCF for their team.Position Description:The Department of Health Care Finance (DHCF), formerly the Medical Assistance Administration under the Department of Health, is the District of Columbia's state Medicaid agency. A Senior Business Systems Analyst (BSA) serves as a key liaison between business stakeholders and technical teams, focusing on complex projects to analyze business needs, design innovative systems solutions, and drive process improvements. This role often involves leadership, mentorship, and a high degree of autonomy in managing large, cross-functional projects.Position Responsibilities:Lead workshops and conduct in-depth interviews with stakeholders across various departments to understand, document, and prioritize complex business requirements and objectives.Translate high-level business needs into detailed functional specifications, user stories, and technical requirements for development teams. Collaborate with solution architects and developers to design and build effective, scalable solutions.Act as a project lead on moderate to large projects, planning and monitoring timelines, budgets, and resources. Drive continuous improvement by analyzing existing business processes and identifying opportunities for optimization and automation.Develop and maintain comprehensive documentation, including data flow diagrams, process maps, user manuals, and training materials. Communicate complex information and project status effectively to both technical and non-technical audiences, including senior management.Design and execute thorough test plans and scenarios (e.g., UAT, performance testing) to ensure solutions are accurate, reliable, and compliant with requirements and quality standards.Provide ongoing support for implemented systems, troubleshoot complex issues, and conduct user training sessions to ensure user adoption and proficiency.Interface with external vendors and manage their activities, including evaluating vendor submissions and ensuring vendor solutions align with business needs.Provide guidance and technical leadership to other analysts and team members, contributing to the development of best practices within the organization.Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment. Experience requiredRequired Qualifications:11-15 yrs. BA experience11-15 yrs. Software Development Lifecycle experience11-15 yrs. requirements gathering and documentation11-15 yrs. MS Office/PowerPoint experienceExperience as a business systems analyst or in a similar role, with demonstrated success in managing complex projects.Proficiency in data analysis and reporting tools (e.g., Power BI, Tableau), SQL, process modeling tools (e.g., Visio)Experience with development methodologies (Agile, Waterfall, Scrum) and relevant platforms (e.g., Jira, MS Office, Salesforce) are highly valuedBachelor's degree in Business Administration, CS, IT or related field or equivalent experienceExcellent analytical, problem-solving, and critical thinking skills are essential. Strong communication, interpersonal, and leadership skills requiredProfessional Certification in Business Analysis (PMI-PBA, IIBA CBAP) or Project Management (PMP) is desiredNice to haveExperience with development methodologies (Agile, Waterfall, Scrum) and relevant platforms (e.g., Jira, MS Office, Salesforce) are highly valued10+ years of experienceProfessional Certification in Business Analysis (PMI-PBA, IIBA CBAP) or Project Management (PMP) Minimum Education/ Certification Requirements:Bachelor's degree in IT or related field or equivalent experience; or a current Project Management Professional (PMP) Certification Skills Matrix:11-15 yrs. BA experience | Required | 1111-15 yrs. Software Development Lifecycle experience | Required | 1111-15 yrs. requirements gathering and documentation | Required | 1111-15 yrs. MS Office/PowerPoint experience | Required | 11Experience as a business systems analyst or in a similar role, with demonstrated success in managing complex projects. | Required | 5Proficiency in data analysis and reporting tools (e.g., Power BI, Tableau), SQL, process modeling tools (e.g., Visio) | Required | 5Experience with development methodologies (Agile, Waterfall, Scrum) and relevant platforms (e.g., Jira, MS Office, Salesforce) are highly valued | Highly Desired | 11Bachelor's degree in Business Administration, CS, IT or related field or equivalent experience | RequiredExcellent analytical, problem-solving, and critical thinking skills are essential. Strong communication, interpersonal, and leadership skills required | Required Professional Certification in Business Analysis (PMI-PBA, IIBA CBAP) or Project Management (PMP) | Highly DesiredPosition Details:Pay Rate / Range:_____$36.75-$46.75___________________The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions. Benefits (Regular, Full Time Employees):Medical, Dental, and Vision offeringsWeekly Direct DepositPaid Holidays and Personal Time Off401(k) with matchVoluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coveragesPre-Paid Legal and Employee Assistance ProgramsNorthwest Federal Credit Union MembershipBB&T @ Work ProgramThis program requires US Citizenship or Green Card Holder