Transportation Manager

Company DescriptionMAKE GREAT PIZZA - AND MORE - POSSIBLEBe a part of the world's #1 Pizza company and watch your career growJob DescriptionManage the delivery and service department usually less than 40 drivers. Formulate and administer policies, programs and procedures for the delivery and service department, including schedules, rates, routes, and assignment of drivers and vehicles. Build and maintain positive customer relationships, managing all customer service complaints and concerns effectively. Manage/comply with federal, state, company policies, local laws, transportation programs and regulations.Salary DOE: $117K - $125KMon - Fri. Day shift. Hours depend on Transportation needs. FLEXIBILITY REQUIRED. Weekends as necessary to support a 24 hour operation. Working all major holidays.RESPONSIBILITIES AND DUTIESManage the Transportation Department Lead the Team:Build a solid Transportation team by recruiting, interviewing, hiring, and retaining quality team membersEnsure all team members have the necessary tools to complete their jobsConduct training, coaching, and feedback sessions, complete performance appraisals and make recommendations for pay increasesEffectively resolve employee relations issuesBe available to provide support to team membersDevelop plans, policies, and procedures for Transportation departmentAttend and participate in annual Leadership & Development training sessionsConduct safety/team/quarterly meetingsPerform other duties as assigned by Manager and/or Director • Conduct yearly performance appraisals on your drivers and staff.Reporting/Budget:Prepare annual Transportation department budget for Director-Supply Chain Center review and approvalReview and approve Transportation department payrollReview cost statements to identify excessive expenses and make recommendations for cost containmentAudit and approve invoices from leasing companyManage overall performance of truck leasing company to ensure PM's are met to Domino's standard and repairs are completed timelyGenerate all Transportation related reports, including backhauls and the weekly key indicator summaryConduct monthly Comdata audits to ensure fuel complianceRouting, Scheduling and DOT Compliance:Plan, review, and revise driver schedules to ensure increased efficiency and lower costsConduct continuous analysis of vehicle and driver assignments and analyze scheduling for possible consolidationContinuously analyze proposed schedules and rates, initiate preparation and distribution of proposed trip schedule changes and submit analyses of data and rescheduling recommendations to WRC Transportation teamConduct route analysis to identify cost-saving opportunitiesConduct route observations to ensure Drivers are performing as requiredMonitor mis-deliveries and develop avoidance strategiesMonitor driver hours of service via onboard computerized system (PeopleNet)Monitor Drive camera videos for SCC complianceReview driver logs and paperworkOversee maintenance of driver qualification fileConduct daily dynamic routingOversee and be prepare for operational and transportation audits throughout the yearConduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)Oversee fleet imageCustomer Service:Build and maintain positive customer relationships with franchisees, store managers and crew, leasing company, etc. Provide guidance to Transportation team members on customer relations issues and act as a role model for building. maintaining positive relationships.Provide timely responses to Slice of Pie complaintsMay participate on the Transportation Advisory BoardVisit new store builds to determine delivery accessibility, and report findings to DirectorAs needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to leasing company for service/maintenanceQualifications2-year degree or some college, plus equivalent work experience may be accepted. Bachelor's degree preferred3-5 years of Transportation experience with a proven track record in logisticsMinimum 3-5 years supervisory experience with proven ability to develop and lead team members in meeting goals and objectivesThorough working knowledge of Department of Transportation rules and compliance regulationsResults-oriented with strong organizational, decision making and people skillsStrong knowledge of Microsoft office softwareWillingness to support a 24-hour operation, including carrying an emergency cell phone as neededAbility to work a full-time/flexible schedule including nights, weekends, and holidaysMust successfully pass a background checks every third year on your anniversary dateCommercial Driver's License Class A would be a plusAdditional Requirement* Read, analyze, and interpret general business periodicals, professional journals, and technical proceduresPHYSICAL REQUIREMENTS* Must be able to lift up to 50 lbs., perform heavy pushing/pulling of product, work in refrigerated conditions [33-38 degrees], and work in an environment with exposure to loud machinery, when necessary.Additional InformationDomino's offers:Competitive wagesPaid Holidays and VacationPositive work environmentBenefits on the first day of employment401k matching contributions15% off the purchase price of stockCompany bonusReferral bonusesDomino's provides salary and benefit information for all job postings in Washington State. This transparency is part of our commitment to fair and equitable compensation practices. All questions or clarifications on the details above should be directed to TAOperations@dominos.com.