Trade Support Engineer

1 week ago


Chicago, United States Fintal Partners Full time

OverviewWe're looking for a technical Trade Support Engineer to provide front-office support for a high-pressure trading environment. This role bridges the gap between traders and engineers, ensuring smooth operation of proprietary trading systems, market data feeds, and connectivity tools.What You'll DoProvide production support, troubleshoot trading systems, market data feeds, and connectivity issues.Communicate directly with traders, engineers, and external partners (exchanges, clearing firms) to resolve technical problems.Develop and maintain automation scripts using Python and Bash.Query and analyze data using SQL for troubleshooting and reporting.Collaborate across teams (traders, DBAs, developers, QA, infrastructure) to maintain system health in a 24x7 environment.Create and update documentation for processes, troubleshooting, and system architecture.Required Skills3+ years in financial services or trading support roles (preferred)Bachelor's degree in STEM or related field.Strong Python and Bash scripting experience.SQL proficiency for querying, reporting, and troubleshooting.Comfortable using Linux/Unix command line environments.Familiarity with version control systems (Git/GitHub).Experience supporting proprietary trading systems or similar high-pressure technical environments (preferred)Strong communication skills and a service-oriented mindset.



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