System Program Director

1 week ago


Raleigh, United States Cynet Systems Full time

Job Description:Responsibilities:Lead System Implementation: Spearheaded the implementation of the statewide medical examiner information system, ensuring all aspects of the project aligned with organizational goals and requirements. Project Management and Oversight: Direct the planning, scheduling, and execution of all project phases, including vendor management, resource allocation, deployment, and post-deployment activities. Training Program and Help Desk Implementation: Co-develop and implement a comprehensive training program for end-users and oversee the implementation of a dedicated help desk support team, ensuring proficient system utilization. Development of Implementation Plan: Create a comprehensive implementation plan encompassing change management, training strategy, testing protocols, system support framework, and stakeholder engagement strategy. Collaboration with Business Systems Analysts: Collaborate closely with the Business Systems Analysts to co-develop workflows, testing plans, and a system enhancement roadmap that aligns with organizational needs. Qualifications: Bachelor's degree in a relevant field (e.g., Information Technology, Healthcare Administration, Project Management). Proven experience in leading large-scale system implementations, preferably within the healthcare or public sector. Strong project management skills with a track record of successful planning, execution, and post-deployment support. IT project management experience preferred. Demonstrated ability to manage vendor relationships and negotiate contracts. Excellent communication and interpersonal skills, with the ability to effectively liaise with diverse stakeholders. Proficiency in change management methodologies and training program development. Familiarity with medical examiner case management systems or similar technologies is a plus.



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