Content Specialist

Connsci is seeking a Content Specialist to provide operational support for one of our federal customer's public-facing websites by managing content updates, maintaining templates, supporting complaint submission forms, and ensuring accuracy, clarity, and accessibility across published materials. This role operates within the established Drupal platform and hosting environment and collaborates closely with program offices, communications staff, and the developer team to support mission-critical information updates and public interaction workflows.Key Responsibilities:Update and maintain public-facing website content, including formatting, metadata, images, documents, and page structures.Manage and edit content within existing Drupal templates while maintaining consistency with agency branding and style standards.Support complaint submission forms, including content adjustments, field updates, validation checks, routing configurations, and quality control activities.Conduct content reviews to confirm accuracy, clarity, and alignment with program requirements and agency editorial guidance.Apply Section 508 accessibility requirements to content, media, form fields, PDFs, and supporting materials.Coordinate with program offices to gather required content, review updates, and schedule publication cycles.Conduct content-related testing during releases, migrations, or updates, including staging validation and production spot checks.Support content-related components of continuity, backup, and disaster recovery activities.Maintain documentation, including content guidelines, workflow instructions, and publishing checklists.Provide content administration assistance during periods of increased public visibility, investigative activity, or high-volume submissions.Basic Qualifications:At least 2 years of experience in website content management for federal, state, local government, or public-facing service organizations to include writing, editing, proofreading, and content structuringAt least 1 year of experience with Drupal or similar CMS platformsAt least 1 year of experience with Section 508 and accessible content creation practicesActive Public Trust – High Risk, Tier 4 or Top Secret level clearancePreferred Qualifications: Bachelor's degree in communications, digital media, public administration, English, IT, or related fieldAbility to work with structured templates, metadata, and content workflowsExperience coordinating with diverse stakeholder groupsLocation: This role allows for remote work but there is a chance for occasional time in office for critical/collaborative initiatives. The office location is in Washington, DC and is Metro and rail (Union Station) accessible.About ConnsciAt Connsci, our mission is to be a trusted strategic partner for our clients, helping them achieve impactful results by addressing mission-critical issues that affect their bottom line. We recognize the importance of customizing our services to best fit our clients' needs and understanding what it takes to propel their organizations forward. By implementing industry-leading best practices and leveraging our multifaceted experience and expertise, we deliver services that are essential for any organization aiming to reach its goals.What You Can Expect:Collaboration and Innovation: Work in an environment where collaboration and innovation are key. You'll have the opportunity to contribute to projects that make a real difference for our clients.Professional Growth: Be part of a team that values professional development. We offer opportunities for growth and advancement, allowing you to enhance your skills and career.Impactful Work: Engage in meaningful work that addresses mission-critical issues and supports organizations in achieving their goals.By joining Connsci, you'll become part of a dedicated team that is committed to delivering strategic, impactful solutions tailored to our clients' unique needs, enabling them to achieve their goals with confidence and efficiency. If you're passionate about cybersecurity and IT services, and eager to contribute to a dynamic team, we encourage you to explore opportunities with us.At this time, Connsci will not sponsor a new applicant for employment authorization for this position. Connsci is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Connsci makes hiring decisions based solely on qualifications, merit, and business needs at the time.