Senior ServiceNow Engineer

1 week ago

Salt Lake, United States Rockwoods Inc Full time

Role: Senior ServiceNow EngineerLocation: Salt Lake City, UtahEmployment Type: Full TimeExperience: 8+ YearsSkills: IT Service Management, RESTful (Rest-APIs), ServiceNow, ServiceNow IT Service Mngt, SOAPAbout the Role:Rockwoods is seeking an experienced Senior ServiceNow Engineer to join our client's team in Salt Lake City, UT. We're looking for a driven professional who excels at solving business and technical challenges, leading global teams, and delivering high-quality ServiceNow solutions.This role requires close collaboration between the onshore client team. The ideal candidate will have deep technical expertise in CMDB management, ServiceNow platform upgrades, and project execution, along with strong leadership and communication skills.You'll work in a collaborative, growth-oriented environment—partnering with enterprise clients, contributing to impactful projects, and engaging with cutting-edge cloud and ServiceNow technologies.Key Responsibilities1. Leadership & CoordinationServe as the primary onshore point of contact for the client.Coordinate effectively with the offshore delivery team to ensure seamless execution.Provide strategic direction and thought leadership on ServiceNow best practices.2. Technical ExpertiseDesign, develop, and implement ServiceNow solutions—focusing on CMDB and related modules.Configure, maintain, and optimize the CMDB to ensure accuracy and compliance.Lead ServiceNow upgrade activities, including testing, validation, and deployment.Develop custom workflows, automation, and integrations based on business needs.3. CMDB & DiscoveryOversee Discovery and Service Mapping to maintain accurate CI data.Define reconciliation rules, CI classes, and data models aligned to business processes.Troubleshoot CMDB issues in adherence to ITIL and governance standards.4. Project ManagementLead ServiceNow implementation and enhancement projects.Prepare and present project updates, roadmaps, and status reports to stakeholders.Identify and manage project risks, dependencies, and improvement opportunities.5. Stakeholder ManagementBuild and sustain strong relationships with client stakeholders.Translate business requirements into actionable technical deliverables.Provide guidance, training, and knowledge transfer to both onshore and offshore teams.6. Governance & ComplianceEstablish and maintain governance frameworks for CMDB and ServiceNow usage.Ensure compliance with organizational, security, and regulatory standards.Required QualificationsExperience8+ years of hands-on experience in ServiceNow development, implementation, and administration.Proven experience managing CMDB, Discovery, and Service Mapping.Strong background in ServiceNow upgrades and platform maintenance.Technical SkillsProficiency in JavaScript and Glide scripting.Expertise in CMDB, ITSM, and ITOM (Discovery, Service Mapping) modules.Experience with REST/SOAP APIs, MID Server configurations, and integrations.Skilled in creating ServiceNow reports and dashboards.Leadership SkillsExperience managing onshore and offshore teams.Excellent communication, presentation, and stakeholder management abilities.Preferred QualificationsServiceNow Certifications:Certified System Administrator (CSA)Certified Implementation Specialist (CIS) – CMDB, ITOM, or related modulesEducation: Bachelor's degree in Computer Science, Information Technology, or a related field

  • Senior ServiceNow Engineer

    1 week ago

    Salt Lake County, United States Rockwoods Inc Full time

    Role: Senior ServiceNow EngineerLocation: Salt Lake City, UtahEmployment Type: Full TimeExperience: 8+ YearsSkills: IT Service Management, RESTful (Rest-APIs), ServiceNow, ServiceNow IT Service Mngt, SOAPAbout the Role:Rockwoods is seeking an experienced Senior ServiceNow Engineer to join our client’s team in Salt Lake City, UT. We’re looking for a...

  • Senior ServiceNow Engineer

    1 week ago

    Salt Lake County, UT, United States Rockwoods Inc Full time

    Role: Senior ServiceNow Engineer Location: Salt Lake City, Utah Employment Type: Full Time Experience: 8+ Years Skills: IT Service Management, RESTful (Rest-APIs), ServiceNow, ServiceNow IT Service Mngt, SOAP About the Role: Rockwoods is seeking an experienced Senior ServiceNow Engineer to join our client’s team in Salt Lake City, UT . We’re looking for...

  • Sr Machine Learning Quality Engineer

    4 weeks ago

    Salt Lake City, United States ServiceNow Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI?enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud?based platform seamlessly...

  • Sr Machine Learning Quality Engineer

    4 weeks ago

    Salt Lake City, United States ServiceNow Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI?enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud?based platform seamlessly...

  • Staff Software Engineer

    1 day ago

    Salt Lake City, UT, United States ServiceNow Full time

    Job Description What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and...

  • Staff Software Engineer

    5 days ago

    Salt Lake City, UT, United States ServiceNow Full time

    Job Description What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and...

  • Senior ServiceNow Developer

    1 week ago

    Salt Lake, Utah, United States Morph Enterprise Full time

    Responsibilities3 Years of experience with State Government ServiceNow development. Experience with programming front end user interfaces in ServiceNow.Ability to communicate clearly and effectively with both business and programming personnel and gain a basic understanding of business processes to assist in developing solutions.Must have a good...

  • Senior Field Resident Engineer

    2 weeks ago

    Salt Lake City, United States Collins Engineer Full time

    Overview Want the resources and opportunities of a top structural engineering firm, while still retaining the connections of a small company? Collins Engineers, Inc. provides design and analysis services coupled with field experience to the transportation, marine, construction, and land development industries. Working at Collins offers the opportunity to...

  • ServiceNow Developer, Senior

    2 weeks ago

    Canyon Lake, United States Semper Valens Solutions Full time

    ServiceNow Developer, SeniorFull Time, Remote  Overview:We are looking for a talented Sr. ServiceNow developer to deliver world-class ServiceNow applications for our federal clients. As a Sr. ServiceNow developer, you will be responsible for configuring ServiceNow components and developing customized solutions within the ServiceNow platform. You will also...

  • ServiceNow IRM Engineer

    2 days ago

    Salt Lake, Utah, United States Tech One IT Full time

    Experience & hands on in Java. FSS experience needed.The position of ServiceNow IRM Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance & Risk domains with hands on configuring in the Service Now...